We spent 10 days at the Royal for our wedding/honeymoon. It was awesome!! As we got there they presented us we champagne and our bags where brought up to our room. We had guests arriving at different days and time and they all had the same experience. Our room was cleaned and decorated every day. Our wedding planner, Lili, did... More

We were at the resort the 2nd week of May and had a fantastic time. Our room was very clean and had plenty of snacks and drinks available. All of the staff was friendly and would do whatever we needed to make our stay better. The entertainment staff was wonderful and made hanging out around the pool very fun! We... More

We thoroughly enjoyed our 10-day stay at the Royal Playa. The room was consistently cleaned and sanitized and always fully stocked with snacks and liquor. The service was great, with a few exceptional individuals that really made our trip wonderful. Reyes, or as my boyfriend called him, "my boy", was a fabulous bartender. Lovely personality and he can make any... More

The perception is not always factual...read on if you are concerned about the negative reviews on here: We did not get sick nor even feel bad at all while there or when we returned home last week. We made sure to only drink bottled water. They have their own bottler and all of mine were sealed. If you drink yourself... More

We went to The Royal PDC for our honeymoon from 6-19 May. We checked in at 2AM (the 7th) and unfortunately our travel agency (Arke/Arkefly) did not tell The Royal that this was our honeymoon, thus the room was not decorated for honeymooners. After three days we asked if this was known, they told us it was not. It took... More

My husband and I had a great time here. We went for a wedding and didn't want to leave after only a few days! Staff was wonderful food was great and rooms were amazing. Can't wait to go back!! Great location walk to shopping, beach was beautiful!

Stayed at the Royal Playa Del Carmen from May 4th-11th. There were four people in our group that all became sick on May 8th with severe diarrhea. We didn't leave the room until we left on the 11th. We we arrived on the 4th, other guests were complaining about a lot of people being sick. I spoke to several staff... More

We had our wedding this year 2013 at The Royal and had a wonderful experience. They treated us like royalty and attended to our every need. Our wedding planner Denys was excellent and really made our wedding such a great experience. She took care of everything and I would highly recommend a destination wedding and having Denys be your planner!... More

My husband and I went for our 50th birthday celebration with another couple. The rooms were fabulous! The grounds were emaculate! All of the restaurants were very good-especially the Chinese restaurant. It was convenient to different tours, downtown and the beach. This was one of the best vacations ever!