The general hotel installations are nice, but the rooms sound and smell isolation weak, you can listen your neighbor and smell everything they cook or heat, beside you waste time awaiting for transportation between the rooms and the social area, is inconvenient to use your car inside the resort, the parking lots are far away from the social areas and... More

We stayed three weeks at the Grand Mayan. We had a one bedroom with a kitchen and it was very roomy. Unfortunately the big tub was not a jacuzzi tub so therefor disappointing. We did have a small "dipping" pool on our balconey, but we couldn't figure out the big advantage to that...except it was a good place to wash... More

First off, I can't *really* say anything about value, because my suite was paid for as a gift so I don't know the price. I can say that I feel the food and drinks were reasonably priced on the resort. Alright, onward - service was solid throughout, and all of the staff was very friendly the whole week of my... More

This resort is exceptional in its beauty and design, even though it rained many days during our stay, The pools, restaurants, shops and the people were nice. Very pleasant. Some too pleasant. We are long time timeshare owners and expected "the pitch". In the 14 days we stayed at Grand Mayan (Palace for RCI exchanges), we spent half that time... More

Just got back on the 10th of June...I've been to several of these "mega resorts" but this one is huge....If you don't get into buildings 1 - 4 be prepared for a hike or a long shuttle wait. The shuttles run on a regular basis between 8AM and 10PM...If you want to have an early breakfast you have to walk...a... More

I stayed here with my boyfriend and two other friends in early June 2013. It is truly the most beautiful place I have ever stayed at. The rooms were spacy, comfortable and decorated nicely. The property was like staying in the middle of the forest. Trees everywhere, lakes, rivers, flamingos, crocodiles (kept in a secluded area), iguanas, etc. Although I... More

I am pasting in my comments sent directly to the resort. We stayed in the Grand Mayan Palace, May 27th-June 6th. I frequent all inclusives, but decided to try this time share resort since I was traveling with 5 family members. After figuring, eleven days, six people, I found additional trip cost would have been around $650 more, with better... More

We just returned from a week at the Grand Mayan Riviera Maya resort. It's part of a huge resort which includes the Mayan Palace, the Bliss and the Grand Luxe (maybe more). At the Grand Mayan, we were in a 2 BR villa - it was a timeshare exchange through RCI. We arrived on a rainy afternoon and by evening... More

We stayed in Building 8 on the first floor. Our unit was a one bedroom and it was huge. Double the size of a normal hotel room. You could comfortably fit a couple and two children. The bathroom can be closed off from the master bedroom or the living room and there is a second sink outside the bathroom that... More