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All 184 Playa del Carmen hotels »

Riu Palace Riviera Maya

4.0 of 5
Av Xaman-Ha Mza 9 y 10 Lote 1 Int. Fracc. Fase II Solidaridad, Playa del Carmen 77710, Mexico
Hotel amenities
Riu Palace Riviera Maya
Ranked #32 of 184 hotels in Playa del Carmen
4.5 of 5 stars 1940 Reviews
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1,940 reviews from our community

What travellers say about this hotel
  • Very good(94)
  • Pool bar(64)
  • Specialty restaurant(50)
  • Room service(50)
  • Great time(46)
  • Palm trees(44)
  • Musty smell(30)
  • Steak house(29)
  • Main buffet(27)
  • Beach area(24)
Traveller rating
    1,191
    473
    153
    80
    43
Only show reviews for Family (414) | Couples (1007) | Business (24)
Date Rating
toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

Stayed here June 2011 for 5 days with my husband . Arrival was quick no issues at check in room was immaculate marble floors and bathroom large king size bed with a sunk in living room. HUGE BALCONY facing the center of the resort with all it's amazing scenery. Large resort with acceptional service the bartenders all remember your name... More

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Hamilton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

I've been a trip advisor member for awhile but just wrote a review for a separate vacation and thought I would keep going. My wife and I went with another couple to this resort based largely on trip advisor reviews. Really liked the place and had a good time. The grounds are immaculate and they are out cleaning the place... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
4
people found this review helpful

There is too much to say about this resort. My bf and I traveled here from May 10th-17th and enjoyed every min of it! Staff truly deserve all the tips you can afford, every corner you turn, someone is there maintaining the grounds so it always looks it's best, food was spectacular, beach/pool nothing short of amazing, service was exceptional,... More

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Miami, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 24 May 2012 NEW

In here one week and we had a great time! nice pools, nice development nice rooms! More

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See 2 more reviews by marthy1112 for Playa del Carmen
Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

Just got back from a week stay at the Riu Palace Riviera Maya, everything great you read about this hotel is accurate. First let me start by saying my girlfriend and I are mid 30's, American, and are actually interesting people :) I say this because it seems like most of the reviews I read are from Europeans, which is... More

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Warsaw Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

This was our fourth trip to riveria maya and the Best! This resort is very elegant with rich cherry wood and marble floors, and if you love chandliers you will be in heaven. Its breathtakin! The food was always very good we ate mostly at buffet because it always had great food. They had alot of really good shrimp which... More

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Washington, DC
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

We booked the RIU Palace Riviera Maya to attend a wedding, and we started off having an excellent time -- prompt check-in, beautiful room, gorgeous beach, strong drinks, and (of course) lots of amazing time with family and friends. The food at the buffet was delicious and plentiful, the staff was always smiling and helpful, and the maid did little... More

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See 2 more reviews by PrissyPixie for Playa del Carmen
Chicago
1 review
1 of 5 stars Reviewed 21 May 2012 NEW

We have just returned from our Honeymoon, which Riu Palace Riviera Maya was informed of, we checked in and were given room 2082, with a double bed pushed together to form a king size bed above the 24hr Sports Bar, then we checked into room 1031 with a clogged toilet that took 4 calls for maintenance to fix, returned from... More

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Lisboa
1 review
5 of 5 stars Reviewed 21 May 2012 NEW

Had a great time at Riu Palace Riviera Maya. I was there two years ago and still remember the excellent rooms and cleaning conditions, great cuisine and good sort of wines and it's privileged position on the beach. Animation team with relaxed fun groove and they know the art of professional service. Couldn't ask for more. True value for the... More

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washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

We have been to other places in Mexico but it will be tough to go to any other place than the Riu Palace. The staff, food, atmosphere and cleanliness was above and beyond the norm. From the time we checked in until the time we left it seemed like they could not do enough for my family. More

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Additional Information about Riu Palace Riviera Maya

  • Riu Palace Riviera Maya Hotel
  • Riu Riviera Maya
  • Riu Palace Riviera
Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int. Fracc. Fase II Solidaridad, Playa del Carmen 77710, Mexico
Price range (per night):* RM678 - 1,237

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Riu Palace Riviera Maya
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