We booked our long haul holiday last year with Tomsom after plenty of research about Mexico, and it paid off for us big time! So i will save you guys the time of researching for yourselves.... This place is fantastic! The hotel, the food and drinks superb and the resort are absolutely top notch and right on this beautiful riveria... More

This hotel has done many things well. The staff were simply outstanding and almost everyone spoke English. The food was AMAZING. Very flavorful. The entertainment was first class. We loved every show they had. Having said that, the room was terrible. There was an awful smell that would hit you like a ton of bricks once you enter the room.... More

The hotel is very nice and is right on the beach. They had a nice variety of food for the buffet. We're not big buffet people, but the food was very fresh. A courtyard room would have been nice, but we didn't think to request one on check in. We only stayed for a couple of days and were mainly... More

we recently returned from this hotel after staying in late April early May, the hotel itself is ok and all the staff are friendly and welcoming, a special mention goes to Claudia who works in the Sports bar, she went the extra mile and made us feel very welcome and at home. some areas around the hotel could do with... More

Visited last two weeks of April, this hotel is worth all of it's 5 stars and more. The rooms are all suites with A/c and ceiling fan, fridge filled with water, beer, 7up, coke etc, restocked daily. Also 4 optics at no extra charge. Filter coffee maker. well equipped bathroom with good shower. Food, great buffet with great service. Thomson... More

There was some excellent points about this hotel and some poor points about this hotel, all in all we enjoyed our time here but probably wasnt worth the money we paid. Please read and make your own minds up because what we hated you might like and vice versa. There seemed to be a devide, you have like a west... More

This was our 3rd visit to Palace Riviera Maya and I was a little hesitant re-booking. It had been 3 years since our last visit and I was expecting it to show its age. NO Such thing. I don't know what people are complaining about. I LOVE that they have kept the original "ornate' look to it. The entire resort... More

My husband and i get there late. We have been traveling all day. We were starving and were looking fwd to the 24/7 all inclusive food service. We were told to go to the "sports bar." (Which in its self was a crummy smoky room w/ generic sports pix on the walls.) The food offered at the "sports bar" was... More

Best food, drinks, beach, and staff at this resort. It was a amazing good time. The fusion, Japanese, Mexican, restaurant was the best, the buffet was also great. Lester was the man helping us with drinks, and anything we needed he came thru. I recommend this place as a top resort.