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All 184 Playa del Carmen hotels »

BlueBay Grand Esmeralda

4.0 of 5
Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Hotel amenities
BlueBay Grand Esmeralda
Ranked #82 of 184 hotels in Playa del Carmen
4.0 of 5 stars 3219 Reviews
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3,219 reviews from our community

What travellers say about this hotel
  • Sports bar(181)
  • Very good(170)
  • Great time(104)
  • Main pool(89)
  • Room service(86)
  • Golf cart(54)
  • Beach area(53)
  • Steak house(52)
  • Ocean views(46)
  • Friendly and helpful(45)
Traveller rating
    1,120
    1,103
    504
    282
    210
Only show reviews for Family (775) | Couples (1591) | Business (25)
Date Rating
Winnipeg, Manitoba, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
2
people found this review helpful

We took our two adult/ children out there for what we thought would be our last family vacation together. Especially thinking our son may want to travel with his own friends in the future.We throughly enjoyed the resort and even took in an excursion at XelHa.The staff are friendly and most certainly eager to please the guests.Would recommend this to... More

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Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 24 May 2012 NEW

Beautiful beaches, great location in between all the main attractions and great food. Loved the multi-restaurant all-inclusive, meant we never got bored of eating the same meals every night and day. More

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

pros - very clean resort from rooms, restaurants, and pool area - its a family resort, no party animals - for being an all inclusive resort the food is tasteful - friendly staff NOT the waiters - Steak House was awesome! - large variety of dinner chooses - 24/7 sport bar cons - beach is horribly ugly, full week i... More

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Barrie, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
3
people found this review helpful

This is a very good resort and they try very hard to look after the guests. Service for the VIP beach run by Franchesco was outstanding and they went all out to make you feel looked after. We felt very safe at this resort and security of the guests seems to be very important to them.. Overall the rooms are... More

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Macomb, Illinois
1 review
3 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

We went here in March 2012 for a family vacation. It was my mother and my two sons, ages 5 and 10. The beach is alright, but we walked the 10 minutes to the left of the beach and it was a wonderful lagoon down there. On the way we passed part of the beach that looked liked chocolate syrup!... More

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Granby, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 May 2012 NEW
4
people found this review helpful

Stayed 4 nights 5 days from May 18-22. I read the reviews and of course was concerned about some of the negatives. Dont be turned away from this resort, it is really good. Let me first put to rest the food bashers, the food is excellent. I consider food the most important part of my trips, we ate great. Especially... More

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Belize City, Belize
1 review
3 of 5 stars Reviewed 23 May 2012 NEW

My family and I spent two nights and three days at Blue Bay and for the entire time we were there the weather was terrible. Showers after showers, the staff tried their best to make us feel comfortable but the rainy weather just put a damper on everything. We did, thankfully, enjoyed the restaurants especially the Oriental Fussion More

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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

Had a very disappointing time at Blue Bay. Bartenders ignored you unless you tipped. Room wasn't cleaned well without a good tip. Pool was in poor shape, ungrouted tile was sharp and cut multiple people. Don't go to the lobby unless you want to get harassed by time share sales people - there is never a free massage. Saved our... More

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Fall River, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 May 2012 NEW
4
people found this review helpful

My husband and I traveled with friends here from 5-11 thru 5-18. I was very leary from some past reviews that I had read. I will give you my honest opinions. Upon arrival, we were greeted with a drink. We somehow got VIP check in which isnt a big deal. What is a big deal is DO NOT let a... More

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Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 May 2012
6
people found this review helpful

We stayed here from 3th to 17th of march. Welcome drink and check-in proceeded quickly. The room (Tulum block) was clean and well equipped with a minibar (beer, water and cola). It was a short walk to the activity pool, bar, beach and Jaal-Ha restaurant. The resort is fairly big. It's about a 10 minute walk from the beach front... More

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Additional Information about BlueBay Grand Esmeralda

  • Blue Bay Grand Esmeralda
  • Blue Bay Esmeralda
  • Bluebay Grand Esmeralda Hotel
  • Blue Bay Grand Esmeralda Riviera Maya
  • Blue Bay Grand Esmeralda Mayan Riviera
  • Grand Esmeralda
  • Blue Bay Grand Esmerelda
  • Blue Bay Grand Esmeralda Resort
  • Blue Bay Grand Esmeralda Beach Resort Spa
Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Price range (per night):* RM437 - 1,178

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