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All 55 Playa del Carmen B&Bs / inns »

Hotel LunaSol

3.0 of 5
calle 4 entre avenida 15 & 20 #169, Playa del Carmen 77710, Mexico
Hotel amenities
Hotel LunaSol
4.5 of 5 stars 144 Reviews
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144 reviews from our community

What travellers say about this B&B/inn
  • Luna Sol(7)
  • Very nice(6)
  • Beach Club(5)
  • Friendly and helpful(4)
  • Common kitchen area(3)
  • Next trip(3)
  • Rooms are clean(3)
  • Swimming pool(3)
Traveller rating
    119
    23
    0
    2
    0
Only show reviews for Family (30) | Couples (71) | Business (2)
Date Rating
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

Exceptional service and very friendly frontdesk staff. I stayed in the kingroom and my air-conditioning was dripping water on the 1st day but they have it fixed immediately after receiving my feedback. The room was clean and cosy. Only cons was that the wireless is not really working in my room but it was okay at the frontdesk area. More

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Longueuil, Quebec, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

Very professional customer service. They speak french, english and spanish. They are very kind and they have been very helpful in helping us booking activities around Mexico. The hotel is well located, close to the 5e ave but far enough to be quiet when you return. Rooms are very clean and backyard is very charming with a pool and a... More

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Vevey, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 April 2012

So this is a great choice. Just a couple of streets away from the (noisy) heart of the city, this hotel offers a nice pool, spacious rooms, and efficient and friendly service! Would definitely go there again. More

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Calgary, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 April 2012

This is a small, quiet hotel, near enough 5th Avenue without being too noisy. The room was nice and clean, and air conditioned. The staff was very friendly and helpful. The shared kitchen area is a big bonus, as we were able to make breakfast every morning. We also enjoyed the swimming pool. The beach was only 4 blocks away,... More

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See 2 more reviews by Alejandi for Playa del Carmen
Meancy, Gérant at Hotel LunaSol, responded to this review
9 April 2012

Thank you so much to have take the time to send us this review. We really appreciate it. We are glad that you enjoyed the kitchen in the backyard and that you find that our staff is friendly and helpful. We loook forward to welcom you again in our litlle paradise!! Regards, Nancy More

1 review
5 of 5 stars Reviewed 3 April 2012

This was a great find. A couple of blocks from 5th ave meant that we avoided the noise that comes with late night revelry. A garden like enclosed courtyard offers a small pool and feels about 10 degrees cooler that outside. Very helpful staff, would stay again. More

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Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 30 March 2012
2
people found this review helpful

We were given the worst rooms I think at the hotel. Rooms 9 and 12 facing the street. Now we know why you have to give the full amount which is very unusual in Mexico because seeing the rooms you would have gone elsewhere. We booked elsewhere in the same month and only had to give a deposit. We were... More

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Meancy, Gérant at Hotel LunaSol, responded to this review
4 April 2012

Dear Rick and Louise, We are very sorry that you didn't had a good stay with us. Can we please ask you if you made a formal complain while you where here and to who? We will really like to know this information to give the appropriate follow up. If you didn't liked the location of your room, did you... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 March 2012
2
people found this review helpful

This is a 16 room hotel, with security, close to 5th Avenue, but away from the hustle. Friendly staff, eager to help, we stayed a total of 13 nights. Drinking water available at the front desk, and coffee supplied 8.00 a.m till noon. Rooms have fridges, and there is a kitchen close to the pool, which can be used by... More

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See 5 more reviews by SheenaJ for Playa del Carmen
Meancy, Manager at Hotel LunaSol, responded to this review
19 March 2012

Dear Sheena, Thanks for your review. We are happy that you enjoyed your stay with us. We took in note your comment about the beds and we are trying to get something that will stay on the beds but that will be removable if someone prefer an harder bed. We look forward to welcome you again in our littel paradise.... More

Omaha, NE
Senior Contributor
26 reviews 26 reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 March 2012
2
people found this review helpful

We have traveled to PDC many times over the years and have transitioned from the all-inclusive resorts to the boutique hotels in the heart of town. Don't be intimidated to make this move if you really want to experience Mexico. You need to be careful of your choice though. The nearly world famous 5th Avenue can put forth a mild... More

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See 4 more reviews by tonyandk for Playa del Carmen
Meancy, Manager at Hotel LunaSol, responded to this review
19 March 2012

Dear Tonyandk, We are so glad that you enjoyed our place. I guess that after 15 trips down here, you have a good idea of the accomodation here in Playa so it's an honnor for us to see how much you liked our place. Thanks to mentionned our good location... 5th avenue can really be noisy and in LunaSol it's... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 February 2012
1
person found this review helpful

We stayed at the LunaSol for 8 nights and were completely happy with our choice. The hotel is well situated, not too close from the crazy 5th ave but close enough to reach the beach after a 5 minutes walk. The staff is extremely friendly and helpful while Nancy, the owner, is very charming. Rooms are clean. The hotel is... More

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Meancy, Manager at Hotel LunaSol, responded to this review
19 March 2012

Dear PixelPete, Thanks to have took the time to write us a review! I'm glad you enjoyed your stay with us and also our service. Hopefully next time you'll come it won't be rainy and you won't need the umbrellas! ;) Regards, Nancy More

Montreal, Canada
Senior Contributor
33 reviews 33 reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 25 February 2012
1
person found this review helpful

It is my 3rd time at the Hotel Lunasol and once again: WOW! This is the perfect hotel when you come in Playa, it is without any hesitation the cleanest hotel I have been to. The staff is always there to help you. They brought us towel when we came back from the beach all wet from the rain, they... More

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See 9 more reviews by Karine78 for Playa del Carmen
Meancy, Manager at Hotel LunaSol, responded to this review
19 March 2012

Dear Ms. Bernèche, Thanks again for you perfect review! I guess we will have to put your name on the door of a room here! ;) We really appreciate your fidelity! We looks forward to welcome you again to your mexican home! Regards, Nancy More

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Additional Information about Hotel LunaSol

calle 4 entre avenida 15 & 20 #169, Playa del Carmen 77710, Mexico
Price range (per night):* RM226 - 358

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