We were scheduled to stay at Copal for 4 days and Azulik for 3 days. On arrival we were told that our Copal cabin was "out of order". So they bumped us up to Azulik for the full 7 days at no extra charge. Later we walked by the Copal cabins and our's was indeed out of order. In fact... More

We have stayed at Azulik and loved it. There were issues, we went to bed hungry because no one was at the restaurant and no one came by for room service but we laughed it off as just a funny story. We also almost missed our flight because no one was at the desk to check out but again, it's... More

I returned to Cabanas Copal in early May of 2011. I have stayed at Copal or its sister, Azulik, every year for twelve or thirteen years. I can't remember exactly. It remains one of my favorite places on Earth. This is coming from a Tour Director who travels the globe for a living. Copal/Azulik is where this professional traveler comes... More

Although Copal is undergoing changes, we found the cabañas to be much as we expected. Actually, some of the recent reviews are misleading. We panicked when we read what other travelers had written, but couldn't cancel our reservation at that point. When we got to Copal, we found that some things were closed - Copal's old reception and beach access... More

On the advice of some friends who had been visiting Tulum and staying at Copal for the past few years, we booked a room at Cabanas Copal for 3/10-3/14; 2 nights in the casita and 2 nights in an ocean view cabana. Just prior to our trip, we received and email from the reservations manager indicating the resort had been... More

Copal was sold 2 days after we got there.From then on there was no room cleaning clean towels ,toliet paper, or water .Water was on and off the entire stay we were there for a week.we paid too much money to go some where else.Eco tulum should have never accepted reservations knowing they were selling.;Bad Business We will never stay... More

Kudos to the maid(s?) who did an excellent job. Apart from that, -> the food is getting worster (worst than worst, I actually don't have a qualitative to characterized how bad the food is. Eat at Papaya next door, same/cheaper price, better food, you can wait for your order on the beach mattresses), -> half of the staff shouldn't work... More

My girlfriend and I stayed in Copal for one night out of our 10 day tour of the Yucatan. We arrived in Tulum without a reservation and found Copal to be within our price range, plus we wanted to try out some cabanas. In total was stayed in 3 different cabana sites in Tulum; Copal was the roughest, but also... More

We stayed in a sea view king cabana which was indeed large and had a sea view, but this is not the best place to stay in Tulum. The cabanas look pretty tired and felt over-priced. The restaurant was very over-priced with average food and terrible service. The best thing about Copal is its location within a cluster of restaurants... More