First at all, I have to write that we stayed at three hotel in Tulum, so we had the chance to compare a little bit. Ana y Jose is a nice spot with clean beach and a swimming pool. Rooms are big with aircon (not easy to get in Tulum), clean bath and minibar. The staff at reception is very... More

Great place to scape from reality. The ambience is right and the food is fresh, simple and very tasty. It was here where we had the best Ceviche de Pescado and the best Mojitos in our latest trip to Mexico. More

The room was really charming and clean The hotel is nice, quiet, not a lot of people, perfect for romantic adventure in tulum The beach is amazing qnd the mqssaes are really well too The only concern could be the service : they are not really speed But it makes you more quiet also Really nice place to stay (... More

Visited this location for lunch and the beach. Well of course the beach was GREAT. Just gorgeous. The beaches all along this area of Tulum are just incredible...a must see. Now for the food...it was just OK...nothing to write home about..haha. And over priced. For three of us it was OVER $750 pesos. the food came to about $650 pesos,... More

I stayed at Ana y Jose for 4 nights with a girlfriend and had a lovely time. We reserved a garden suite (these rooms are huge), but were upgraded to an ocean-front cabana for our final two days. As instructed, we packed up our stuff on Day 3, and when we returned to the hotel that evening after an excursion,... More

Loved the spot, as hotel is located in a gorgeous beach in Tulum. Also loved the breakfast, as food is delicious and served by helpful and coruteous staff, in the restaurant which has a beautiful view. On the other hand, believe that rooms are outdated and run-down and need some renovations. Also, during our stay the hotel had issues with... More

My husband and I just returned from a 5 night stay at Ana y Jose. This was our second time to stay at this resort and once again we were not dissapointed. We had reserved a garden view room, but to our surprise, when we checked in we were taken to a pool view (and partial ocean view) room. We... More

This hotel has charm and location with an excellent sand floor restaurant and bar, which keeps the atmosphere very casual and relaxing. We looked forward to breakfast each morning, which typically included fresh squeezed juices and an assortment of egg dishes that were all delicious - my personal favorite was the Eggs Moultelanos. You can walk for miles going south... More

The reservation process and dealing with the staff that is in charge of this is really terrible. Carlos Zermeno the reservations manager is rude and has no listening skills. Humberto Pulido the accountant is the only other contact and he is as rude. There is no upper management or customer service area you can deal with. When you speak with... More