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Mezzanine Hotel

km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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35% off room rate
Mezzanine Hotel
Ranked #10 of 69 hotels in Tulum
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293 reviews from our community

Traveller rating
    230
    41
    12
    5
    5
See reviews for
Families
14
 
Couples
186
 
Solo
9
 
Business
1
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I will start by saying after our amazing experience in staying at the Mezzanine Hotel we will never again book at a large multi chain all inclusive ever again! The service was incredible, the friendliness of the all the staff (Maggy you were awesome) was amazing. Bigger is definitely not better, we felt like we owned this hotel, it was... More

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UK
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 42 cities Reviews in 42 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 16 May 2013 via mobile

Amazing location, good quality and varied restaurant, awesome cocktails, absolutely stunning beach location with loungers and umbrellas- white sand and turquoise sea, good service Overall, we really liked it, however a couple of grumbles that make it a four star instead of five star The Buddha Den rooms really do have very little natural light and are converted garages. And... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

We spent 3 wonderful nights at hotel Mezzanine. I was a bit hesitant because I've always stayed in big resorts. This place was amazing!! The staff was super friendly especially Maguie. She went above and beyond to help make our stay comfortable. The bartenders were very amicable and made some of the best drinks I have ever had. We just... More

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MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

Thank you so much for your comments, we are more than happy to hear you had such a nice time with us. Hasta Pronto! More

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 May 2013

We visited Mezzanine as a group of friends for my 30th in April and could not have had a better experience. The staff were fantastic, the rooms were gorgeous and the beach speaks for itself. Everything we needed was taken care of, the concierge Maggie was lovely and really looked after us. Despite being quite windy while we were there... More

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MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

Thanks for taking the time to write such a good contribution, we are very happy to be part of your Magical experience in Tulum! Looking forward to your next visit! More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

Hotel Mezzanine was so great. We loved the small boutique style and with just 10 rooms this place isn't overrun by tons of people. It was easy to find a shady seat for breakfast and each afternoon we got a nice table up top overlooking the ocean with a great breeze. The staff is very attentive and friendly. We stayed... More

Was this review helpful? Yes 1
See 5 more reviews by Robin W for Tulum
MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

Thanks for your contribution and your feedback, it is very much appreciated for us to continue to improve our guest experience. Hasta Pronto! More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

We travelled around the Yucatan peninsular last year. Originally we only checked in for 1 night but the hotel was so nice and in such a stunning location that we extended our stay for 4 nights. It has a real (boutique) Ibiza vibe to it if that makes any sense at all! Would definitely go back.

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MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

Thanks for your post, we will love to see you around soon! Hasta Pronto! More

Houston, TX
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

We loved this hotel! The ambiance was really relaxing, the views amazing!! I like the decor around the hotel. We stayed in room #1, a Seaview room and we loved waking up to beautiful views of the beach and falling asleep to the sounds of the ocean (and little birds chirping). PROS -The beach area next to the hotel was... More

Was this review helpful? Yes 1
MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

Thanks for your contribution it is great to hear you consider us your new happy place. We also appreciate your feedback,it help us to improve our guest experience! See you soon! More

Plymouth, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 April 2013

Got to the Hotel early and checked in. The staff was very happy to help us with everything,got us a drink,our beach towels and checked our luggage. The property was wonderful, and the rooms were very comfortable, and clean. Sounds of the ocean were a pleasant harmony. We stayed in a oceanfront room that had wonderful views of the ocean.... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

Thanks so much for your review, feels great to know you enjoy your time here. Hasta Pronto! More

San Francisco, California
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 April 2013

This is a beautiful property with an amazing ocean view. But it busier, noisier, and less private than other Tulum hotels. If you are looking for peace and quiet and privacy, this probably is not the right choice for you. The Pros: The hotel and restaurant are located on a small bluff which enhances the sweeping ocean view, but it... More

Was this review helpful? Yes 5
MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

Thanks for your detailed contribution, if you look for complete tranquility it is best to visit us in the quiet months, on April, Dicember etc... will be always some people around... About the Friday Night Party, we are happy to anounce you that in the benefice for our guest we dicede to come up with an early party concept, if... More

Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 April 2013

The hotel, though it was more for couples then friends, was amazing. Very cozy and small, with few guests. The staff was very friendly and serviceminded. The rooms have very high standard, and are smart decorated. You are falling a sleep to the sound of the ocean, and look right out on it when stepping out. Coffee is waiting outside... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review
13 May 2013

We look forward to see you again in the near future! More

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Additional Information about Mezzanine Hotel

Also Known As:
Mezzanine Hotel Tulum
Address: km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#7 Romantic Hotels in Tulum
#7 On the Beach Hotels in Tulum
#18 Family Hotels in Tulum
Price range (per night): RM363 - 983
Official Description (provided by the hotel):
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant. ... more   less 

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