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All 71 Tulum hotels »

Dreams Tulum Resort & Spa

4.0 of 5
Carretera Chetumal Puerto Juarez KM 236.7, 77780, Mexico
Hotel amenities
Dreams Tulum Resort & Spa
Ranked #26 of 71 hotels in Tulum
4.0 of 5 stars 1917 Reviews
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1,917 reviews from our community

What travellers say about this hotel
  • Room service(95)
  • Very good(79)
  • World cafe(68)
  • Entertainment staff(54)
  • Great time(43)
  • Italian restaurant(36)
  • Junior suite(35)
  • Playa del(33)
  • Kid Club(32)
  • Ocean views(28)
Traveller rating
    914
    530
    221
    149
    103
Only show reviews for Family (551) | Couples (810) | Business (21)
Date Rating
Grand Rapids, Michigan
1 review
4 of 5 stars Reviewed 26 May 2012 NEW

Spent 9 nights here in mid May and stayed in the Hacienda style rooms in the garden area. DO NOT stay in these rooms if you want any sort of quietness. The rooms are made of concrete but offer absolutely no sound proofing with the suites adjacent to your room. We had a family with a very unhappy/baby next door... More

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Willow Park, Texas
1 review
1 of 5 stars Reviewed 26 May 2012 NEW

We just got back from a week stay. We never had hot water the entire time we were there. We thought we were upgrading to a preferred room, but found out it was only a delux room. They advertised having four restaurants, but only two were open. On one night, they only had one restaurant open. We have stayed at... More

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CNY
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
10
people found this review helpful

I need to say first that I'm not sure what some people's view of this resort comes from . Dreams is run by humans and humans make mistakes , so I'm sure that some people run into from time to time an error . But to down grade the whole experiance on what some may perceive as a horror in... More

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Indiana
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

It is my first day home and I wanted to write my review while my impressions were fresh. We were a group of family and friends who stayed for nine nights. From start to finish, this was a wonderful trip. We upgraded on arrival to the Hacienda Master suites, ocean view. Very reasonable cost and I would do this again.... More

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Conception Bay South, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
4
people found this review helpful

This was our second Dreams resort. Last year we stayed at dreams Palm Beach Punta Cana. It did not disappoint. The level of service and standards were the same at this resort as what we experienced last year - exceptional on all levels. We are not picky...All I want is a clean room, nice beach and pool area, and be... More

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Riverton, Wyoming
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 21 May 2012 NEW
3
people found this review helpful

We chose this resort because it was advertised as an unlimited golf resort. As it turns out, the golf is a $40 taxi ride twenty minutes from the resort, at another resort. $200 to play 18 holes. This was also advertised as an "unlimited luxury" resort. I guess my idea of luxury is different than what we saw. The food... More

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Blainville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

This resort really understands customer service. The staff go out of their way to make sure you have everything you need, and they are very happy and friendly. The resort is clean, great choice of food and drinks, beautiful rooms, great beach for long walks, lots of shade to get away from the sun when needed. There are activities all... More

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Philadelphia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2012
5
people found this review helpful

Me, my boyfriend and another couple just got back from Dream Tulum and I dont think I could be any happier with my whole experience. Like others said, days and weeks before I left for dreams the reviews were not looking too good and I was getting a little nervous but there is nothing to be nervous about. I can... More

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ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

This was the best resort I have ever stayed at. I love the Dreams resorts. We ate in the buffet for absolutely every meal. We did have some hotdogs and hamburgers pooside one day. The rooms are in close proximity to the buffet and all the restaurants are pretty much together, which is nice. The staff is very friendly. I... More

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Colorado
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2012
4
people found this review helpful

We've been to this resort several times and have always had a great experience. We swim out to the reef every day for some great snorkeling. The resort itself is beautiful, with a good variety of restaurants, and overall very quiet an relaxing. The staff is always incredible (Joselyn, Ruby, Hugo & Sonia especially). We enjoy this location because there... More

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Additional Information about Dreams Tulum Resort & Spa

  • Dreams Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Resort Spa
  • Dreams Tulum Resort
  • Dreams Tulum Riviera Maya
  • Dreams Resort Tulum
  • Dreams Tulum Mexico
  • Sunscape Tulum
  • Dreams Resort Spa Tulum
Address: Carretera Chetumal Puerto Juarez KM 236.7, 77780, Mexico
Price range (per night):* RM675 - 1,489

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Dreams Tulum Resort & Spa
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