The hotel is a boutique hotel with small rooms and good service. The location is unbeatable it has to be the best location right in the central plaza. The downsides: the hotel is small so no restaurant or room service . No in-hotel parking so it takes time to get in or out (they know you will not use your... More

Last time I was in San Miguel de Allende I stayed at Hotel del Portal and it was a great experience. The service was perfect, the have really comfortable rooms and beds. But the location is one of the best things about the hotel, it is in the heart of San Miguel. The front rooms are a bit noisy when... More

The hotel was ver good located, it has beautiful view and is very centric, service qas perfect and room reqlly big, sorry about my english but i really recomend the hotel

Location is excelent, but room and hotel facilities weren't very good. Just in front of the principal park, which is very very good. Wish it had air conditioner, that is something I missed. The room was clean but the whole building felt tight in space. It was somehow strange to me who am used to regular hotels... with lobby, A/C,... More

My husband and I took a trip to San Miguel de Allende and though this Hotel will be a nice place to stay. The first (and last) night at the Hotel was awful. The rooms lack of ventilation, and the one we stayed in had this strong sewage smell; and there was no way to get ride of it since... More

This was our 1st visit to San Miguel and friends booked us into this hotel. It has a small doorway with steep stairs up to the 2nd floor lobby. We were given large room next to the reception which had a small shared balcony overlooking the town square. The cathedral is only about 200' away. This is OK during the... More

First, the upsides: It's a stylish hotel in a great location, right on the Plaza Principal. The interior decoration is beautiful and inviting, and the staff is friendly. On the other hand: I booked this hotel room as the one luxurious indulgence of an otherwise quite thrifty trip in Mexico. I was shocked, then, to discover that for $150 a... More

I went with my boyfriend for the "fiestas de muertos" in November last year. We firstly reserved, AND PAID, through Expedia a room in Los Agaves hotel - under the same hotel chain in town. When we arrived to Los Agaves, we were told they did not have any reservation under our name and that all rooms were occupied for... More

This hotel is located in the main square, and has about 30 very, very steep steps to reach the lobby area. Our driver could only drop us as close as 100 ft from the door of the hotel, as it is in the square. The staff were very polite, but they spoke no English at all, when we were shown... More