The hotel is beautiful, and the staff very friendly...Israel (guest relation) was very helpful and super friendly! we will definitely comeback to this place. We really enjoyed our stayed there, really like the deco they have in the rooms...

We really enjoyed our stay there. Three stories, no elevator. There's a ramp to the second floor so if you are on the third floor you have one set of steps to climb. Floors of hotel keep with its theme so watch your step, you may encounter an unmarked dip in the floor. Breakfast was very good. Well kept grounds... More

The room was fine, servers friendly, and they made special events special. Why the poorest rating I've ever given a hotel? I consider internet access to be as important as towels and water - and this hotel's wi-fi is poor-to-nonexistent. How can they promote themselves as a convention center and skimp on this essential? It's not 1950 anymore. And it... More

The hotel is average and is overpriced for the services and ammenities received. I booked the room and the total price quoted turned out to be the price PER night. Breakfast bar is ok, but the grill only has on cook for 200-400 people on a given day. Most people do not rise early, so for a nice quiet breakfast... More

We had three nights at this hotel. It is a short walk to the old town centre of San Miguel. It is situated overlooking beautiful gardens. The reception staff were helpful up to a point when we had to complain about extremely unruly neighbours making a lot of noise in the corridors and in the room next to ours on... More

I went here for a small convention in march 2012. After many bad experiences in past years. This hotel has been the best venue for our 100+ppl convention and it is the only one where we will return to. In no way doe this does not mean that it was a great experience. It was just OK. The staff was... More

This was such a nice hotel. I have nothing to complain about. The breakfast was really delicious also and we received great service =] the facility was beautiful and very comfortable beds and hot showers.

One of the better hotels in San Miguel Allende at a reasonable price. Beautiful grounds, nice restaurant and gift shop. Good location about 15 minute walk to main square. Public transportation at the door or inexpensiveness taxi to centro (25 pesos) Away from the noisy fireworks during the night .

The hotel is nice, and have options for weddings and business. The only problem that I saw is that the bell boys can be rude, if you are on their way get ready to be hit. It was clean and the room big enough with a living room and access to the pool. I highly recommended it for business