My expectation of this hotel was that it would be clean, relatively basic but convenient for my business trip. Unfortunately I was let down. On entering the room I did my usual quick check of the facilities and found that the duvet cover was completely covered in hairs. i still don't know if these were human or animal but whichever,... More

We wanted a mini break for our actual Anniversary as we had already had a tropical holiday earlier on in the year to celebrate our 20th year! On arrival we had prebooked a 'Taster Tuesday' for £60 each. We both had a massage and then lunch in the Spa area. The ladies at the Spa were friendly and put us... More

Looking at some of the reviews online we were apprehensive about staying here, but as we were attending a funeral locally and it was only for one night we went for it. From the second we entered the hotel we were made welcome. The room was excellent, three adults sharing,and the breakfast was well cooked and plentiful. We didn't have... More

From the moment we arrived everything was perfect. Excellent location situated opposite Clumber Park. Friendly and attentive staff throughout our stay. Room very clean and spacious good touch with the dressing gowns and slippers waiting for us on arrival. Spa very relaxing and peaceful - recommend the full body massage! Food served in the spa very good portion sizes and... More

Stayed here for 1 night , breaking our journey from Scotland to Northamptonshire. Rooms nice enough, but a bit souless. Some art work in the rooms would be good. TV in room very small considering the hotel is quite isolated. Spa nice though . Courtyard restaurant pleasant but menu a bit limited. Also think £8 for a glass of wine... More

We bought the stay through KGB deals for £99 for two nights. On arrival in the hotel, first impressions were a very well presented hotel. Fresh flowers on reception and small arrangements on tables throughout the hotel. We were in a room overlooking the courtyard. Room was clean, well presented and modern. Hair dryer, drinks tray and bath robes and... More

I booked a spa break for my partner and I at a cost of £150, which I was told was a very good rate. Today, 3 days before we go, I have had an offer from Groupon for the same break for £64.I rang the hotel to be told they would do nothing about the difference in cost and if... More

From the moment we all arrived, nothing was too much trouble. We went to the Beautiful Circus (Take That Tribute Band) night and the food was excellent as well as the entertainment. The rooms were clean, modern and very well equipped. We had no hairdryer and when I asked about it, it arrived within 5 minutes! Had a spa session... More

We booked this hotel on a groupon offer, after reviewing the hotel website. The hotel looked very plush on the pictures, reality was however very different. Very cold hotel on a very busy road. We were given our room, wher we found peeling paint and water stains on the wall, along with old worn out furniture. We were shown another... More