We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 70 Puebla hotels »

Puebla Marriott Real

4.0 of 5
Av. Hermanos Serdan 807, Puebla 72100, Mexico
Hotel amenities
Special offer
Earn Rewards Points!
Puebla Marriott Real
Ranked #5 of 70 hotels in Puebla
4.5 of 5 stars 64 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

64 reviews from our community

    Trip type
Traveller rating
    27
    32
    2
    3
    0
Date Rating
Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 May 2012

This is the third occasion that my company has hosted a technical training meeting at this hotel. The hotel staff has been most accomodating and the facilities have met our expectations. The meeting room was spacious and the A/V support and internet connectivity was great. We had a few minor issues with extension cords, but nothing to fuss about. We... More

Was this review helpful? Yes
Sebastian Gonzalez, Director General at Puebla Marriott Real, responded to this review
5 May 2012

Dear Ukantoo, Thank you for your review on your recent stay with us! Your comments are very important to us! We will continue to keep the same level of service and improve it whenever possible. Also, thank you for your loyalty and we look forward to welcoming you again in a near future. Sincerely, Sebastian More

boston
1 review
5 of 5 stars Reviewed 29 April 2012

Although the hotel is not very close to the center of town, it is still a very good choice for comfort and amenities. Nice heated pool, great breakfast included and throughout the afternoon and evening, snacks and drinks were provided free of charge. Expect to pay about 40 pesos (about $5) for a taxi to get into town. More

Was this review helpful? Yes
Sebastian Gonzalez, Director General at Puebla Marriott Real, responded to this review
30 April 2012

Dear Ipredsosa, Thank you very much for your review! I am glad you enjoyed our Executive Area, its privacy, breakfast, snacks and drinks. We hope to welcome you again in the future, Sincerely, Sebastian More

New York City, New York
Top Contributor
112 reviews 112 reviews
Reviews in 58 cities Reviews in 58 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 16 April 2012

Passing through the area on business I stayed at this large property which is a bit out of town near the industrial zone (dont expect to walk anywhere from the hotel). My room was in the executive area, it was well proportioned though not as large as I thought it may be given its spacious grounds. This property has an... More

Was this review helpful? Yes
See 2 more reviews by flipper95 for Puebla
Sebastian Gonzalez, Director General at Puebla Marriott Real, responded to this review
17 April 2012

Dear Flipper95, Thank you for such a detailed reviewed on your stay! I am glad you enjoyed staying with us and were able to relax over the weekend. Again thank for sharing your experience with other travelers! Sincerely, Sebastian More

Dallas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 March 2012

I enjoyed my stay for the most part and service for the most part was top notch. The food was amazing and landscaping was world class! I had some issues but I will try this hotel again in a couple of months and hopefully these issues will be fixed so that I can enjoy my stay more and give this... More

Was this review helpful? Yes
Sebastian Gonzalez, General Manager at Puebla Marriott Real, responded to this review
31 March 2012

Dear Spassotigre, Thank you for taking the time to review your stay with us! I am glad you enjoyed service, food and the grounds, however, based on the rating and your review, I understand you had some issues during your stay. I really enjoy reading the reviews as they allow us to improve and who's better positioned than our customers... More

Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 27 March 2012

We stayed one night here and really liked it. The beds are very comfortable. The staff's attention, especially at breakfast time, is excellent. The only drawback is that are fixing around Puebla. More

Was this review helpful? Yes
Sebastian Gonzalez, General Manager at Puebla Marriott Real, responded to this review
29 March 2012

Dear Guillermina G, Thank you for your comments; I am very glad you enjoyed the bedding and service in our hotel! Unfortunately, as you mention, there is a lot of road construction going on in Puebla at this time which makes traffic a little complicated on certain times of the day, but it they are advancing quite fast and it... More

Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 March 2012

We stayed at this Marriott twice in the past 6-month. We love the stay. The rooms were clean and the beds were comfortable. We especially love their buffet breakfast. Just add $10USD more, you will have a great buffet for 2 adults and 2 kids. What a value. The service was grade A! The boys didn't care much for anything... More

Was this review helpful? Yes
Sebastian Gonzalez, General Manager at Puebla Marriott Real, responded to this review
28 March 2012

Dear Ashley Y, Thank you for your comments! I am thrilled that your kids enjoyed their stay as much as you did! This is the idea of a family trip. Also, at this time of the year, the weather is superb in Puebla. We surely hope to welcome you and your family in the future for a weekend getaway! Sincerely,... More

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 25 March 2012

For my first full week businss trip in Puebla I stayed at the Puebla Marriott. Here I discovered a welcoming architectural environment, extremely friendly staff (everyone likes to work on a first name basis), a good workout room open 24 hours, two pools and great value for money. I was working in the FINSA industrial park (near the VW assembly... More

Was this review helpful? Yes
Sebastian Gonzalez, General Manager at Puebla Marriott Real, responded to this review
26 March 2012

Dear Raleigh99, Thank you very much for your review and sharing your opinion with other travelers! I am glad you enjoyed the architecture, facilities and the service of our hotel. We look forward to welcoming you again in a near future! Sincerely, Sebastian More

Mexico City
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 March 2012

We made a weekend trip to Puebla to enjoy the city and buy talavera. The hotel was helpful reserving rooms for our small group, but missed the mark spreading us out all over the place. The grounds are lovely, but you may have to walk a bit to get to your room. We didn't use the pool, but it looked... More

Was this review helpful? Yes
See 5 more reviews by IntrepidTravelerMe2 for Puebla
Sebastian Gonzalez, Director General at Puebla Marriott Real, responded to this review
9 March 2012

Dear IntrepidTravelerMe2, Thank you for sharing your experience with other travelers! I apologize for the room assignment of the group, which should have been together. The hotel is indeed divided in three main areas on a 30,000 square meter land and as a group I understand that you would have wanted to stay nearer to each other. I hope you... More

Mexico City
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 27 February 2012

Went to Puebla for a weekend family trip and decided we preferred to stay outside downtown in a more spacious and comfortable hotel. We found that and more at Puebla Marriott Real. It is located in a very nice and very well kept property, with all the amenities and services you expect from this hotel chain. The rooms live up... More

Was this review helpful? Yes
Sebastian Gonzalez, Director General at Puebla Marriott Real, responded to this review
28 February 2012

Dear Marcel_Proust99, Thank you for your review on our hotel! I am very glad you and your family enjoyed your stay and look forward to welcoming you again in a near future. If you plan to come back to Puebla, on weekends we also offer some packages with the transportation included to the Zocalo on a predetermined schedule. Thank you... More

Clarkston, Michigan
Senior Contributor
44 reviews 44 reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 14 February 2012

From the main street this hotel is deceiving...once you enter the compounds the buildings extend forever! This hotel has eloquence and great service. Everyone calls you by your name and goes out of there way to help you. The room are spacious and the beds comfortable. The cable selections are numerous (lots of English channels) and the air conditioning works... More

Was this review helpful? Yes
Sgonzalez100, Director General at Puebla Marriott Real, responded to this review
16 February 2012

Dear Mrmarutiak, Thank you for your review! We opened The Factory Steak & Lobster restaurant only a few months ago, so your opinion is very important to us! Also, thank you for your comments on the Bar, we will definitely work on the food and drinks in order to improve. We hope to see you again in Puebla in the... More

Travellers who viewed Puebla Marriott Real also viewed

Casareyna Hotel
5 of 5 stars 131 Reviews
Puebla, Puebla
Show Prices ABS:HotelCheckRates-d1023251?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Meson Sacristia de la Compania
4.5 of 5 stars 107 Reviews
Puebla, Puebla
Show Prices ABS:HotelCheckRates-d153885?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Colonial de Puebla
4.5 of 5 stars 151 Reviews
Puebla, Puebla
Show Prices ABS:HotelCheckRates-d156517?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 70 hotels in Puebla, ranked by popularity »

Been to Puebla Marriott Real? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Puebla Marriott Real

  • Marriott Puebla
  • Puebla Marriott
Address: Av. Hermanos Serdan 807, Puebla 72100, Mexico
Price range (per night):* RM294 - 557

Owners: What's your side of the story?

If you own or manage Puebla Marriott Real, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Puebla Marriott Real
Show the lowest price for this hotel (from our partners)
Show Prices