It was a overall good experience to stay at the hotel. It had all the basic amenities, though tariff is a bit higher compared to the location of the hotel. Buffet breakfast was OK. I was surprised while being asked to provide Pre Authorization of payment through my credit card while checking IN. Though I found out it is a... More

I stayed in this property twice. The first time I was staying alone when I relocated from Bangalore and was setting up my place in Navi Mumbai. The room was definitely a good one but the only sore point was that it did not have a view. You remember your hotel very often from the vantage you get from the... More

The prompt service, helpful staff and comfortable rooms cannot ever let me think of staying anywhere else, when in Mumbai. Just like my last two stays in this property, I enjoyed my stay this time as well. My best wishes to the management & the entire time.

The Front Desk is slow and needs to get organized better. It took me over 30 minutes to check in and an equally long time to check out. Food is average. Buffet breakfast is OK and going by the tariff, the vegetarian options need improvement. Corridors have a musty smell. Rooftop Restaurant is very noisy.

As others have mentioned, the hotel's location is not very desirable in that it is right across the street from a Truck Servicing area. Throughout the day and night, you can hear the trucks being serviced which can make sleeping difficult. Additionally, my cab driver told me that this area would not be safe for me to walk around in... More

Royal Orchid Central Grazia suggested by 1 of my friends in Vashi. Once we entered the hotel the first thing that made us feel Royal, was the smiling staff at reception never felt that we were entering the hotel for the first time. We went to restaurant which was on the same level. The manager received us and escorted us... More

I've spent the better part of the last 8 months staying at the Royal Orchid Central Grazia in vashi. I wouldn't still be here if it wasn't for the friendly staff, first class service, and overall peaceful ambiance exhibited every day. For guests staying long term, they even hold socials to help break the ice. In December they had a... More

One needs to have “luck factor” to have ok stay at this hotel. The quality of service and behavior of staff is extreme . On a lucky day the services provided and staff behavior can be like that is best expected in the industry. And it can be worst too on the other day. The Uncivilized staff can ridicule the... More

Enjoyed my stay, nice place, very good customer service. The staff was pleasant, always smiling and very helpful. Rooms were good and clean. Would definitely recommend the hotel to colleagues and come back again whenever in town.