My husband and I stayed all inclusive at this hotel the first week of March and fell in love with Ixtapa and found our hotel to be a good value for what we paid. hotel was very clean and relaxing. Our Room was ocean view in the tower which was clean and a beautiful view with a blacony overlooking the... More

The hotel room we had is showing sign of its age. Repairs to areas around the tub shower were done by an amateur. The tile grout is dirty coloured and we had burned out lights in the bathroom upon arrival and I had to ask twice for someone to come repair them. When I asked the second time someone came... More

My wife and I stayed 10 days at the Intercontinental Presidente in Ixtapa and had a great time, particularly due to the effort of their concierge, Jorge Sanchez. He was very friendly and responsive and extremely helpful in making our stay extremely enjoyable. The hotel is an all inclusive deal and a great value comparatively. I would recommend staying in... More

We just returned from the Inter-Continental Presidente Ixtapa yesterday, March 24th. We started off wondering what everyone was complaining about. Once I entered the high tower room, I understood. The rooms in the tower are in need of upgrading. We asked to be moved to the 3 story buildings and we were taken care of the very next morning. The... More

Went to Ixtapa mid March for spring break with my husband, 16 year old, and another couple and their kids. We had an ocean view room on the 9th floor of the towers with an awesome view of the entire bay.. absolutely gorgeous. Rooms are fine, 2 double beds, nothing fancy, but nothing bad either. Best part of course was... More

I recently stayed at this resort with a group of people. Cons: the rooms were dated some of them smelled musty. Not all rooms have patios or mini fridges but they were clean. They have 6 restaurants but only 1 restaurant plus buffet was open per night. Had a few problems with air conditioner but they did send someone right... More

If you are planning a vacation and are thinking of staying here, you may want to think again. While there is nothing physically wrong with this hotel, it is clean, staff are pleasant, what you see on the website and what actually is are not the same. The beds are very hard, so hard I woke during the night as... More

We had a wonderful balcony room near the top of the "tower" - breathtaking views and sunsets. The staff was all very friendly and willing to help with any question. We enjoyed the 20 km bike ride one morning, and water aerobics another day. The food had plenty of variety so that everyone could find something to their liking. We... More

You people from the USA have way too high of expectations, chill- this resort and the destination is excellent. The service was simply amazing and I have stayed at all-inclusives all around the globe- the only one that was comparable was in Playa del Carmen at the Gran Porto Real. Food- was great- you will always find something at the... More