This is a very nice hotel with wonderful architecture and huge well appointed rooms. It is my 1st choice hotel in San Luis Potosi. However, the food choices and quality in the Restaurant are just awful making this my last choice dining option. They really need to address this as it drags down the reputation of what is otherwise an... More

I nearly missed my flight, due to not getting a wakeup call. This is/was a beautiful hotel, but it is beginning to get dated, and run down. The rooms are entirely too dark, and there was a stain on the wall fabric behind the nightstand. The people were friendly, but none seemed very fluent in English. I was told when... More

Reservations and check in were easy and smooth. The room was terrific; very large, 2 relaxing chairs and a king bed that was very comfortable. TV had lots of channels although, I would have liked an English News channel. Breakfast buffet was good. A nice mix of hot dishes, breads, fruits and juices. Overall, great choice for business or holiday. More

I have been coming to this hotel for many years. The most notable change is the food has gone from good to fantastic. It is clear the mangament knows what they are doing. More

This review comes after one year, but, as I had to stay here for 5 weeks with my wife and 2 kids, I guess it is worthwhile to share the experience. We had a 2 double beds room with jacuzzi on the ground floor with garden view. The room was very large, colonial style, very nice appointed, with access to... More

This hotel is beautiful! I have stayed here many many times and never had a bad experience. I'm from San Luis originally but live in the states and every time I visit I stay here. The breakfast buffet is the best in town. The service is amazing... Everyone on staff is helpful. The only bad thing is that sometimes they... More

Stayed on a Saturday night and on the weekends the ballroom is apparently a night club which isn't a problem but the people talking in the pool area until 5AM after the club closed was a problem. Room service took one hour to arrive. Checkout took 25 minutes as there's only two people seated at desks attending to the whole... More

The hotel and rooms are beautifully decorated and luxurious. A couple of us complained the rooms were dark though and a little scary. The two restaurants on site were very good. (I did not try the worms or the grasshoppers on the menu - no kidding. They are some Mexican delicacy but I declined.) The breakfast buffet was particularly generous,... More

We were traveling with our dog required a pet-friendly hotel. We contacted by email the Westin to confirm that we could bring our pet and received, promptly, a confirming email that they would be waiting for us and our dog when we arrived. When I walked into the lobby, I couldn't believe that we had booked into such a welcoming... More