Aventura Spa Palace (Mexico/Puerto Aventuras, Riviera Maya): See 3,498 Resort Reviews and 3,461 Photos

Also Known As:: Aventura Hotel Palace; Aventura Palace; Aventura Hotel Puerto Aventuras; Mayan Riviera Palace; Aventura Spa; Adventure Spa Palace; Hotel Mayan Palace; Adventura Spa Palace; Aventura Palace Spa; Aventura Spa Palace Mexico/Puerto Aventuras, Riviera Maya

Address: Km 72, Carretera Cancun-Chetumal | Riviera Maya, Puerto Aventuras 77710, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Romantic Hotels in Puerto Aventuras

#4 Luxury Hotels in Puerto Aventuras

#7 Top resorts Hotels in Puerto Aventuras

#10 Family Hotels in Puerto Aventuras

Price range (per night): RM809 - 1,691

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less

Reservation Options:: TripAdvisor is proud to partner with Caribbean Online Mgt Corp., BookIt.com, Expedia, Booking.com, MexVax, Travelocity, Tingo and Venere so you can book your Aventura Spa Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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3,498 reviews from our community

See which rooms travellers prefer - 449 traveller tips

Pamlipton

Chicago, Illinois

1 review

“A special person”

Reviewed 21 May 2013 NEW

Alejandro Aragon is a real gem. He made our experience even better by giving us excellent one on one help with spa schedules, restaurants and , special needs. He was always available for whatever we needed.

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seidlebo

regina

2 reviews

Reviews in 2 cities

1 helpful vote

“Time share experience awful”

Stay away from doing their time share (or whatever they want to call it). The first sales person was very friendly, however when it became evident we weren't buying, a second person was brought in. He was older with a strong German accent and was very aggressive to the point of being abusive and bullying. He was relentless in attempting... More

Oscar F F

Mexico City, Mexico

3 helpful votes

“AWESOME VACATION AT AVENTURA SPA!!!!!!”

Reviewed 20 May 2013 NEW

Just traveled to Aventura Spa with some friends and it was a BLAST!!!!!!!! The resort is HUGE and there´s a lot of stuff to do while you´re there. Since the arrival Rosy Ricalde the manager for Public Relations recieved us personally and the VIP check-in was great, we had their courtesy drink and chocolates while we waited for our room... More

ChocoGirl1

Welland

“Loved this vacation!!”

Reviewed 19 May 2013 NEW

This is my first trip to Mexico and the Aventura Spa. I went with my daughter(24) and she and I had so much fun! The grounds are beautiful, the staff are wonderful, the rooms are clean and comfortable (we even had a double jacuzzi tub in our room) and we just had a wonderful relaxing time! The staff are so... More

Erin W

Morrisville, North Carolina, United States

“Great week in Mexico!”

This was our second visit to Aventura Spa and we absolutley loved it! We enjoyed relaxing at the lagoon, covered pool with jacuzzi and current pool, as the main pool was quite loud and hard to find a chair. The chairs at the covered pool and current pool were much nicer and comfy. We took advantage of our resort credits... More

sandyjoe

michigan

Top Contributor

51 reviews

22 hotel reviews

Reviews in 16 cities

59 helpful votes

“Great price for Aventura”

We came back to Aventura since they had a half price special. Don't think we would have come back otherwise. Don't get me wrong it is a great place, we just like to take the grand kids and go to Moon Palace. Could not pass up half price, I like deals. We took Canada transfers from the airport and back... More

See 3 more reviews by sandyjoe for Puerto Aventuras

sandyjoe has 3 more reviews of Aventura Spa Palace

“2nd choice Adventura”

Reviewed 25 January 2006
“Vow renewal/Hurricane”

Reviewed 3 November 2011
“Girls week”

Reviewed 5 September 2012

Donna C

Shelby Township, Michigan, United States

“Outrage”

Just checking out of resort and their computer was down. Had to leave my credit card information to leave the resort. Do not feel very comfortable about this. Not the way I wanted to leave a delightful vacation!

Hi Donna, Thank you so much for your comments. We’re happy to learn you had a delightful vacation with us. We apologize for any inconvenience during your check out, we had a system update. You may rest assured that we handle your information with the utmost confidentiality. We would love to host you again. Please feel free to contact us... More

Brent-Brianne

Toronto, Canada

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“DON'T STAY HERE IT'S NOT SAFE.”

Reviewed 18 May 2013 NEW via mobile

We were hoping on having a fabulous stay in Mexico, unfortunately this place is corrupt as the country it's in. After enjoying a few adult beverages the girlfriend and I felt tipsy and went back to the room to enjoy the jacuzzi that's in hthe middle of the room. Upon residing to our "Ocean View" room that wasn't ocean view... More

Sandra C

South Plainfield, New Jersey

“Had a wonderful time...can't rely on reviews have to exprience for yourself....”

Reviewed 16 May 2013 NEW

This was my first trip to Mexico my husband and I had a wonderful time. The staff where wonderful the restaurants where excellent the people where very nice and made our stay very relaxing treated you like royalty....I for one will never feed into other peoples expriences must make your own judgement for yourself....

Was this review helpful? Yes 3

Hey there Sandy, We were very happy pampering you during your first trip to Mexico, thank you much for sharing your sweet review. It’s very encouraging to know that you felt treated like royalty by our team. We will keep working hard to ensure your happiness the next time you visit us. Keep smiling! More

Aida J

Mooresville, North Carolina

“Aventura Spa / Hard Rock rocks!!!”

This is our second visit to Aventura Spa. They are converting to Hard Rock but that did not cause any problems for us. As always we got excellent service. Our guests enjoyed the room service and of course the hammocks!!! My sister had a medical emergency and the on site doctor and all personnel went out of their way to... More

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Aida J has 1 more review of Aventura Spa Palace

“Forget all your troubles !”

Reviewed 6 October 2011

Hello Aida! Thank you lots for this nice review. Shhh… not yet, but yes amazing, exciting changes will welcome you the next time you visit us. We’re very satisfied that you enjoyed our nice resort and the excellent service provided; we hope your sister is much better, thanks for the shout out for our doctor, he’s always at your service... More

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Aventura Spa Palace All-inclusive Resort Reviews, Mexico/Puerto Aventuras, Riviera Maya

Aventura Spa Palace

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