Room they gave me was still dirty from previous guest, I checked in at 10:00 at night. Room smells of cigarette, was not given an option. Stayed there for 5 hours, slept on top of bed, did not bother to take shower as bathroom mouldy and tap rusty. Food in the restaurant not edible and expendsive. I am not fussy... More

Really far from anything else, room is dirty, loo is dirty, and shower handle came off (no hot water). Our room was on the third floor. The 'breakfast' was disgusting: an old sandwich, an apple and dry looking piece of chocolate cake. We were in transit so we chose to stay in this hotel. Never again.

absolutely horrible, the toilet is dirty, looks old and damaged. the bed is not comfortable and dirty. It's quite noisy due to the club on the ground floor and the breakfast is horrible.

Furious. All our holidays in Asia are the result of much planning and research to find the cleanest, safest accommodation. Why, Air Asia, pretend to be doing us a favour after cancelling our flight? The favour would have been advising us to go back to our KL hotel, no matter what the inconvenience - even at midnight. Instead we were... More

Not to expensive.. Very affordable and convenient... Staff are friendly and helpful

We were allocated to stay at the Allson Klana Hotel as part of Malaysian Airlines ‘free’ stopover hotel. I would describe this ‘hotel’ as worse than any backpacker hostel I ever stayed in; in fact it is the worst place I have ever stayed in. I think it is an insult that Malaysia Airlines continue to send customers here despite... More

Quite simply this is the worst hotel I have ever stayed in! It was booked for us as a gratis room following a change of flights by Air Malaysia - as an airline they are fine, but as hotel bookers they obviously do not vlaue their customers in any way. The hotel is over an hour's drive from KL and... More

I think the confussion arised from two hotels.. one the alson klana resort which is pretty good and the the hotel at putra nilai which is absolute garbage..set in pretty much horrible surroundings the interior of thealson klana putra niliai hotel does not fare any better. I was put up there by Malaysian Airlines who goofed up my flights in... More

travel agent in KLIA recommended this 'hotel' saying MAS transit passengers stay here. it was a night in hell - my room had cockroaches and bed bugssssss crawling out from everywhere! Even in the shower room - hotel said no more available room and they refused to refund my money! Avoid this hell hole ...just spend the night in the... More