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Tunnel Mountain Resort

2.5 of 5
502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1B1, Canada
Hotel amenities
Tunnel Mountain Resort
Ranked #24 of 33 hotels in Banff
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340 reviews from our community

Traveller rating
    108
    120
    55
    30
    27
See reviews for
Families
95
 
Couples
148
 
Solo
5
 
Business
4
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

We absolutely loved this resort. Banff was amazing and we wished we had more time there. Our room was out of this world. For $90/night we had a steam shower and jet tub in our room, fireplace, king size bed, couch, bar fridge. The site has a 30 person hot tub as well as a smaller one and a pool.... More

Was this review helpful? Yes 1
Edmonton, Canada
1 review
5 of 5 stars Reviewed 8 May 2013

I have stayed in Tunnel Mountain Resort a couple of times and I really enjoyed every stay. The staff are accommodating, the rooms are clean and well taken care of. Facilities were awesome- heated indoor pool , sauna, gym, hot tub... The view from the chalet patio were amazing, seeing nature at its best. Service daily by the housekeepers, replenishing... More

Was this review helpful? Yes
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
11 May 2013

Dear Valued Guest, thank you for taking this unique opportunity to share your recent experience Tunnel Mountain Resort. I hope future travelers will read your wonderfully detailed review and use it to their benefit. We look forward to being your hotel of choice on your return visit to Banff National Park. More

Helsinki, Finland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 April 2013 via mobile

The location of the hotel is great - away from the hustle and bustle of downtown, but still close enough to walk there. A local bus runs frequently right in front of the hotel, so you can stay here even though you don't come by car. A small grocery store and a liqouer store across the street and both are... More

Was this review helpful? Yes 1
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
11 May 2013

Thank you very much for providing your feedback regarding your recent stay with us. We look forward to the opportunity to have you stay with us again on your next trip to Banff. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 April 2013 via mobile

We stay here all the time with our family. The mountain cabins are just perfect for us. When we checked in today we were surprised to see that they have replaced the tile floors with beautiful wood flooring. I am thrilled!!! Tiles can be so cold and now I dont have to worry about our little one on the cold... More

Was this review helpful? Yes 2
See 3 more reviews by detroitwhaaaaaaat for Banff
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
13 April 2013

Dear Valued Guest, It was a pleasure to host your return visit. We greatly appreciate your positive review, and thank you for informing potential guests of our amenities. We look forward to your next visit. More

Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2013

I used to take the family to Tunnel Mountain resort when the girls were teenagers and we always had a great experience. Decided to go back this summer for a few days, and really looking forward to staying there at the Cabin. I was very pleased with the experience I had in booking the trip and am certainly looking forward... More

Was this review helpful? Yes 1
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
13 April 2013

I am pleased to learn that you enjoyed your stay with us in the past, and we look forward to welcoming you and your family back to the Tunnel Mountain Resort for your next stay. Thank you for sharing your experience More

winnipeg
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 April 2013

Last minute trip to Banff with my son; usually stay at Hidden Ridge but was sold out. Booked into Tunnel Mountain as they had a couple of places left. Stayed in a single bedroom with loft. Place was clean and friendly staff. Got an excellent rate on the room but observed that the interior finishes were a distant second to... More

Was this review helpful? Yes 1
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
9 April 2013

Thank you for sharing your Tunnel Mountain Resort experience. More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 March 2013

Everything went well, great staff, very clean, good value. Even had daily visits from a few deer which added to the ambience. Needed a battery boost and the maintenance person was there within minutes to help. Only positive things to say!!

Was this review helpful? Yes 1
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
9 April 2013

Thank you for sharing your feedback! I am delighted to hear you enjoyed your stay. We look forward to welcoming you back! More

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 March 2013

After 19 hours of travelling (inc 2 flights & a long drive) we finally arrived! The check in was swift followed by a welcome phone call to the room to check everything was ok. Just over the road there was a local supermarket that we were able to get food and drinks from before our long awaited sleep! We were... More

Was this review helpful? Yes 2
See 2 more reviews by Helen07_13 for Banff
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
9 April 2013

I am pleased to learn that you enjoyed your stay with us, and we look forward to welcoming you back to Tunnel Mountain Resort for your next stay. Thank you for sharing your experience More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 March 2013

First time stay at this resort, stayed in the executive suite with king bed (two twins pushed together), gas fire place, balcony, jacuzzi tub, and steam shower. Bathroom was very nice, room was nice as well. Over all great stay! Service was friendly although had to call twice for an extra wine glass because she had forgotten. Location was great,... More

Was this review helpful? Yes 1
See 2 more reviews by HCoburn_ for Banff
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
9 April 2013

Thank you for taking the time to comment on your stay. We are happy to hear it was enjoyable and look forward to your return visit More

western Canada
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 25 March 2013

Wait for this places reno to be completed. The location and amenitieds are great but cleanliness is lacking. We had a flood in our room coming from the unit upstairs. It was obvious that it had occurred before. Management was excellent about getting someone over right away but unfortunately they were not too knowledgeable. They were excellent about changing our... More

Was this review helpful? Yes 1
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review
9 April 2013

Thank you for your review. We greatly appreciate your feedback, and hope you are back to enjoy Banff again More

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Additional Information about Tunnel Mountain Resort

Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Hotel
Tunnel Mountain Chalet
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
#5 Romantic Hotels in Banff
Price range (per night): RM305 - 816
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort.Our 95 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 
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Tunnel Mountain Resort
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