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All 33 Banff hotels »

Tunnel Mountain Resort

2.5 of 5
502 Tunnel Mountain Road, Banff, Banff National Park, Alberta T1L 1B1, Canada
Hotel amenities
Tunnel Mountain Resort
Ranked #21 of 33 hotels in Banff
3.5 of 5 stars 243 Reviews
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243 reviews from our community

What travellers say about this hotel
  • Executive suite(10)
  • Fire place(4)
  • Gas fireplace(4)
  • Friendly and helpful(4)
  • Hot tub(3)
Traveller rating
    85
    82
    32
    22
    22
Only show reviews for Family (60) | Couples (103) | Business (4)
Date Rating
Calgary, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

We over-nighted in Banff at the last moment and found many rooms in town booked up so we headed out to this location. Our room was tastefully decorated and the amenities of the place were okay. For a "resort" title, it seems a little short on "resort". The pool and sauna were on the small side and crowded with teenagers... More

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See 4 more reviews by TravelJunkie42 for Banff
London, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

Just returned from Tunnel Mountain in Banff. We obtained an email about a special rate for this resort in Nov 2011, and we called and booked a room for 4 nights for April 2012 directly with Tunnel Mountain with a credit card hold. An email confirmation at the special rate was received from the Tunnel Mountain management. No payment or... More

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youknowwhoIam, General Manager at Tunnel Mountain Resort, responded to this review
1 May 2012

As explained to you numerous times throughout your stay: You called the hotel and told the reservations department that you had invested in a limited time promotion offered through Travelzoo.com which entitled guests to a discounted stay. People who bought into this limited time promotion received a voucher which is used for payment for the room which needs to be... More

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Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

We love this place, and have been going there every winter for years! We always stay in either a chalet or a suite with a wood burning fireplace and a complete kitchen. It's a couple of minutes out of town with more nature (deer looking in your window, etc) than if you were in town. They've done some renovations recently,... More

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See 3 more reviews by ArleneM158 for Banff
calgary
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

The facilities were clean and function well, service was great, staffs were very friendly. More

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

Our executive room was very clean and cozy. Loved the double sinks and steam shower. The fireplace fire didn't light up very much so we didn't bother turning it on. The bed was a bit too soft for our liking though, but that won't stop us from coming back again. The hot tub and steam / sauna rooms next to... More

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See 2 more reviews by mlee98 for Banff
Birmingham
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 March 2012
1
person found this review helpful

Barebones. Basically a room with a bath and a TV. No iron, no fridge, doesn't even have a lobby (consider this when you're looking for somewhere to wait for your cab to arrive. Answer: the street outside). The rooms are clean. The bathrooms are nice enough. Its quiet at night, but the construction on the street outside will wake you... More

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Long Island
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

I was a bit leery of the hotel because of other reviews. I chose the more expensive room because I needed two beds. The room was clean. The front desk staff was pleasant. We even received a voucher for two drinks and a continental breakfast to use at establishments on either side of the hotel. The only issue was it... More

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Burnaby, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

Our "executive" room was very clean and spacious. A king-size bed, gas fireplace, jet tub and steam shower, double bath sinks made us feel really spoiled. With the small fridge and micro-wave oven, plus gas BBQ onsite, we were able to prepare a few dinners to supplement our evenings in town. Banff is a pleasant walk down the hill, or... More

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youknowwhoIam, Front Office Manager at Tunnel Mountain Resort, responded to this review
27 March 2012

Thank you for taking the time to comment on your stay. We are happy to hear it was enjoyable and look forward to your return visit. More

Edmonton, Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

We always enjoy Tunnel Mountain. The rooms are spacious, the kitchen is well supplied for cooking in, the bathrooms are spotless, and the beds are comfy. When we return from a day of skiing, it's just so nice to relax in such a fine mountain location. If we want to eat out, it's a short drive to Banff's main street.... More

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youknowwhoIam, Front Office Manager at Tunnel Mountain Resort, responded to this review
27 March 2012

I would like to take the opportunity to thank you for posting a review on your recent stay. I hope your review provides useful advice to those future travellers to Banff National Park and all the highlights at our hotel! More

Sherwood Park, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 March 2012
1
person found this review helpful

This was our second time at the Tunnel Mountain Resort. Our room was very nice-king size bed and we liked the double sinks in the bathroom. The view from our room was beautiful. Also we find it to be quite reasonable. The location is a a fairly long walk in to town so we just drove in to town and... More

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See 3 more reviews by Dianne E for Banff
youknowwhoIam, Front Office Manager at Tunnel Mountain Resort, responded to this review
27 March 2012

Dear Valued Guest, thank you for taking the time to write a review. We are glad to hear your enjoyed your stay at the resort and your time in Banff. More

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Additional Information about Tunnel Mountain Resort

  • Tunnel Mountain Hotel
  • Tunnel Mountain Chalet
  • Tunnel Mountain Banff
  • Banff Tunnel Mountain Chalet Hotel
  • Banff Tunnel Mountain Resort
Address: 502 Tunnel Mountain Road, Banff, Banff National Park, Alberta T1L 1B1, Canada
Price range (per night):* RM307 - 788

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Tunnel Mountain Resort
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