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All 33 Banff hotels »

Delta Banff Royal Canadian Lodge

4.0 of 5
459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Hotel amenities
Delta Banff Royal Canadian Lodge
Ranked #9 of 33 hotels in Banff
4.0 of 5 stars 344 Reviews
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344 reviews from our community

What travellers say about this hotel
  • Hot tub(25)
  • Very nice(11)
  • Friendly and helpful(7)
  • First nights(4)
  • Next morning(4)
  • Front desk staff(4)
  • Rooms are clean(3)
  • Mineral pool(3)
Traveller rating
    146
    134
    44
    11
    9
Only show reviews for Family (88) | Couples (154) | Business (12)
Date Rating
Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2012

I would go back here in a minute, walk to the center of it all, nice clean quiet hotel. More

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See 2 more reviews by Bob W for Banff
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
3 April 2012

We wished you didn't leave! But we will settle for to book your return stay, and so we can once again have fun while you’re with us. Our staff enjoy making each and every guests stay unique so that their stay in Banff, whether business or pleasure, is unforgettable. Thank you for posting your review on your recent stay! Sincerely,... More

alberta
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 March 2012
2
people found this review helpful

My friend and I just returned from a night at the Delta, and were extremely happy with our choice of hotel. We were in a premier room and it was beautiful, with comfortable crisp linens, a gas fireplace, flat screen tv, in room safe, etc. The pool, though on the small side, was very serene, the hot tub was large... More

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
2 April 2012

Dear Valued Guest, Thank you for submitting such a positive review on your last visit to the Delta Banff. I hope future travelers use your review to help them conclude their decision to stay with us. We are very pleased to hear our rooms and the staff were able to provide the type of memorable experience we wish for every... More

Kitchener
Senior Contributor
47 reviews 47 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

This was a great hotel. Very clean. Large rooms. Wonderful mattresses. Nice pool but very small. The "hot tub" was great...very hot and a nice size. Good steam room. Food was a bit expensive so we didn't eat here. More

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See 2 more reviews by Ndoy for Banff
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
30 March 2012

We sincerely appreciate the time you have taken to submit a review on your recent stay at the Delta Banff Royal Canadian Lodge! We are just as happy to provide you with a nice stay as you are happy to find a nice hotel in Banff. Thank you for commenting on your stay highlights which future travelers can relate to.... More

Calgary, Alberta, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 15 March 2012
5
people found this review helpful

So its my one year anniversary with my husband. We thought we would go away for the weekend to celebrate. So I booked a room with Hotwire for a 4 star hotel, the before price listed at $229, available for $158. So I booked the room, purchased travel insurance, as that seemed like a decent deal. After I purchased this,... More

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BanffManagement, Reservations Coordinator at Delta Banff Royal Canadian Lodge, responded to this review
26 March 2012

Thank you for taking the time out of your schedule to speak with me regarding your review, our telephone conversation helped to resolve any hesitations about staying with our hotel. I appreciate your honesty when it comes to third party online booking agencies and their methods of selling. I am happy we were able to come to a resolution to... More

Morin-Heights
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

The room was lovely, with fireplace. Bathroom was outstanding. The pool was on the small side, but in a very nice setting. Staff was friendly although a bit slow. Directly on main street, which is nice, but still quite a walk to the shops and restaurants. Very nice experience overall. More

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
16 March 2012

Reading each guest review is a delight, as it shares both our strengths and weaknesses. We were happy to have hosted you and thank you for recognizing how comfortable and great our rooms are! Sounds like our staff could pick up the pace a bit more to ensure fast and efficient service. Thank you for your kind, constructive post. We... More

Calgary
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 March 2012
3
people found this review helpful

The plumbing made noise all the time. Maybe the vent for the plumbing was not working because the tub 'gurgled' all the time. The staff was friendly. The pool area was nice, clean and well kept. My biggest concern was when some local 'characters' climbed over the locked gate directly outside our window. They were going somewhere at the rear... More

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
8 March 2012

Dear Valued Delta Guest, Thank you for taking the time to submit a great review on your most recent stay with us at the Delta Banff Royal Canadian Lodge. We strive to be the best stay option in Banff as we have much competition and I thank you for pointing out this local disturbance. As you noted, we have both... More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 26 February 2012
3
people found this review helpful

We stayed for two nights and we had a great time. Room was very cozy with king bed, fireplace and sofa bed. Early check in was very convenient (we arrived at 11:00 AM), service was excellent, pool well maintained. Hotel location is on Banff Ave, walking distance to everything (since you're in downtown it is hard to expect "good view"... More

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
27 February 2012

Thank you for your post in regards to your recent visit, and recommending our hotel in Banff National Park. We were very pleased to hear our rooms and staff was able to provide the type of experience we wish for every guest. Thank you once again for your post and should future travels bring you to Banff, we look forward... More

lethbridge
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 23 February 2012
3
people found this review helpful

We booked our room for 3 nights with saved up airmiles and were please all the way around. We didn't eat in the hotel so cannot comment on the restaurant but our room was clean (first floor, king bed with fireplace) and service seemed friendly and prompt. No view but it is within easy walking distance to all downtown shops... More

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See 5 more reviews by C A for Banff
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
27 February 2012

It was our pleasure to host you at the Delta Banff Royal Canadian Lodge! Thank you for the constructive criticism towards the pillows as we want to ensure the most comfortable sleep for all of our guests. As we have been able to most recently replace the mattresses, we will look into replacing pillows in the near future. We rely... More

Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 20 February 2012
4
people found this review helpful

On February 18, 2012, We booked a room for one night for over $270 a night, final total was $319 with taxes at the Delta Hotel. The service by the staff was cold, the physical appearance of the hotel was nothing to be desired, dark and sad. The room was alright but the view was non existence. The location was... More

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
7 March 2012

Dear Valued Guest, I apologize for the service and product you received during your stay. I have ensured that each department manager has addressed the concerns in your review so that they do not happen in the future. Thank you taking the time to post a review on your most recent stay with us, as we use each review to... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Went back again to Delta hotel. Only had breakfast at the hotel since other restaurants are within walking distance. service has really improved. There is no service elevator for the staff. But it did not bother me to sometimes share the elevator with laundry carts. Had massage and fascial at the Grotto Spa. The therapist, Polish lady, gave one of... More

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
22 February 2012

Thank you for taking the opportunity to leave your comments regarding your recent stay at the Delta Banff Royal Canadian Lodge. We are consistently reading our online reviews as a way to confirm our service strengths and improve on our weaknesses. Thank you for recommending our spa services which you enjoyed so much on your return visit! Your kind comments... More

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Additional Information about Delta Banff Royal Canadian Lodge

  • Delta Banff Royal Canadian Hotel
  • Delta Banff
  • Banff Delta
Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Price range (per night):* RM630 - 1,231

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Delta Banff Royal Canadian Lodge
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