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The Fairmont Banff Springs

4.0 of 5
405 Spray Avenue | P.O. Box 960, Banff, Banff National Park, Alberta T1L 1J4, Canada
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The Fairmont Banff Springs
Ranked #4 of 33 hotels in Banff
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1,773 reviews from our community

Traveller rating
    984
    393
    204
    116
    76
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Families
339
 
Couples
787
 
Solo
50
 
Business
239
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Orebro, Sweden
Top Contributor
53 reviews 53 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Arrived at the hotel late. After 10.00 pm in rain. The staff was helpful but the parking is terrible. If you do not use valet service it is quite a distance away. The room was OK and clean. The lounge in the morning was extremely crowded and there was a wait to be seated. Not quite the thing you wish... More

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Calgary, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We took in the Wine Festival this past weekend and stayed at the Springs. It was top notch all the way, from the time we hit the front door to the time we checked out, the service was impeccable. So nice to stay at a resort that has been raising the bar for over 100 years! Yes, you do pay... More

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See 3 more reviews by minus30 for Banff
Vancouver, Washington
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The Banff Springs is magical as you approach! A fairytale castle with snowclad mountains surrounding it! Its restaurants are very good, and the service is beyond the pale! However, prices there are high, and some of the areas disappointed with shoddy workmanship--example: the check-in kiosks. Also, the lobby's greenery and flowers are all FAKE! Disappointing for a Fairmont property. We... More

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Scarborough, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Sheer bliss!!!! :) we stayed here on our honeymoon at it was just magical. Nothing was ever too much trouble for any of the staff, and the Banana bread from the pantry is just delicious! The Spa is something else, try a visit during the day, its quieter

Was this review helpful? Yes 2
Portland, Maine
Top Contributor
251 reviews 251 reviews
17 hotel reviews
Reviews in 73 cities Reviews in 73 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We arrived at the hotel in a driving snowstorm in mid-June. It was a majestic structure with a beautiful dark stone façade. Carpets led up to the lobby entrance as if every guest were royalty. A bronze statue of a mounted police officer overlooked the river valley. An empty outdoor terrace offered a fine place to have drinks and unwind.... More

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See 4 more reviews by mainemountainbear for Banff
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review
17 May 2013

Thank you for your review. I am sorry that you felt our restaurants and bars are not accessible. They are open to the public at most times, unless a private group booking occurs. We invite you to return, and our Hotel Concierge will help in any way to identify hours and opportunities to enjoy our dining outlets. The Fairmont Banff... More

Coolum Beach, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

My Partner, myself and a friend shared a room whist visiting Banff at the end of April. We did make a booking as this was a last minute trip whilst on Holiday in the Okanagan Valley, BC. The staff were very friendly and were prompt in finding us a room– with an amazing view of the mountains! The facilities around... More

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review
17 May 2013

Thank you for taking the time to stay with us while enjoying a BC vacation. We do appreciate this and glad you enjoyed. The Fairmont Banff Springs Proudly celebrating 125 years More

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

This hotel quite breathtaking a castle surrounded by mountains the view are excellent and I do not think you could get a bad room. This stay I was given a room in the separate wing between the main building and the conference centre I thought that it might not be as good as staying the the main building, I was... More

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See 2 more reviews by HeatherH66 for Banff
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review
17 May 2013

Thank you. We appreciate your review and will share it with our colleagues. The Fairmont Banff Springs Proudly celebrating 125 years More

Alberta
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

The Fairmont Banff Springs is an absolutely stunning and magnificent hotel surrounded by the most beautiful picturesque views of the Rocky Mountains. The check in process was a bit confusing but the staff were friendly and helped guide where I needed to go. The parking situation is a bit of a pain – the parking lots are not cheap to... More

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review
15 May 2013

Thank you for your review which we have shared with all our leaders in the hotel for their review. We are very pleased that housekeeping colleagues impressed you. They will be delighted to know. The Fairmont Banff Springs Proudly celebrating 125 years More

Edmonton, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Just spent three nights at the Banff Springs. It lived up to its reputation as a world class property. Despite the large number of vehicles arriving during peak check in time the valet parking attendants did a great job of moving everyone through. Check in was smooth and efficient. I stayed in an upgraded room with a mountain view. Well... More

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review
15 May 2013

Thank you for taking the time to review your stay on Trip Advisor. We are pleased that you enjoyed your time here with us, and will pass along your compliments to our In room dining team and Guest services. The Fairmont Banff Springs Proudly celebrating 125 years More

Denver, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

I just returned from 4 nights at the Banff Springs Fairmont and can't explain how wonderful it was. One of the nicest hotels I have ever stayed in. The staff were so accomodating and the majestic view takes your breath away at every glance....Highly recommended for family and or romance

Was this review helpful? Yes 1
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review
15 May 2013

Thank you for choosing The Fairmont Banff Springs! We appreciate your patronage. More

 
 
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Additional Information about The Fairmont Banff Springs

Also Known As:
The Fairmont Banff Springs Hotel Banff
The Fairmont Banff Springs Hotel
Banff Springs Hotel
Fairmont Banff Springs
Fairmont Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont
Address: 405 Spray Avenue | P.O. Box 960, Banff, Banff National Park, Alberta T1L 1J4, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Banff
#1 Romantic Hotels in Banff
#1 Luxury Hotels in Banff
#6 Family Hotels in Banff
Price range (per night): RM928 - 1,787
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 
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The Fairmont Banff Springs
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