We booked for a private room with a double bed and the room given to us was incredibly small! It was quite a challenge for us to store our luggage in the room and we had limited walking space. Cleanliness was ok and although the hostel is kinda far from town, I thought the complimentary bus tickets that was given... More

I pre booked the HI for 2 weeks upon my arrival to Banff to use as a home to help find a job. The facilities of the hostel are first rate - The kitchen is brilliant, there is good wi-fi, washing facilities and communal areas. I had 2 problems with this property: 1) The staff - Were absolutely atrocious. I... More

Excellent service from staff, very helpful in providing booking services. For those who stay in dorms the 2nd floor of the common/sitting areas is very quiet with a pleasant view. Only thing yet to be improved is the dorm's lockers. Unlike other hostels many residents here stay for months to work. They often occupy more than 1 storage lockers with... More

I stayed at this place a while ago and found the staff to be very rude and apathetic. The place was very noisy and not clean. It reeked too. Female dorms had rowdy people in them. I was sexually harrassed by the chef in the cafeteria while I was eating breakfast. There seemed to be unpleasant transient young guys living... More

The hostel was lovely, really cosy, nice sturdy pine beds, the bathrooms were brilliant for a hostel, it just had a nice overall feel to it. The bar was good and the staff friendly and helpful. The downside is the location. It's not in the center of town, whilst there is a bus, it's annoying to have to wait for... More

This is the first time I have ever stayed in a hostel and I have to admit I was very pleasantly surprised! My family and I stayed in one of their family rooms. We each had a comfortable bunk bed to ourselves (with reading lamp and outlet) and our own locker. We had a small bathroom to ourselves as well.... More

I was impressed by all of the Canadian hostels we stayed in, but HI Banff Alpine Centre really stood out. Superd setting, quiet and beautiful but with free and easy bus links into the town center for the life and activities you may want. The rooms were clean, and having a sink and toilet per room was luxury! All the... More

great spot what you expect froma hostel they had a steam room which is great good internet facilities ar eup to date kitchen is fine overall a good place to stay More

HI Banff was a great experience. We were upgraded to the new Mary-Belle building and it was lovely. New, clean and spacious. We had a wash-room in our bedroom and one of the bottom bunks was a double. There is a big common area with a fire place in the middle, a great place to hang out or read a... More