Checked into the dark, dank, bland room and quickly realised that there was no in room entertainment (which was not mentioned at time of booking or on the website) but that was the least of my problems once I saw what was waiting for me in the bathroom! The bathroom had obviously not been cleaned since the guest before me,... More

This is a great hotel, it is not the poor relation of the big sister up the road (the Fairmont ) but the place to stay in Lake Louise. The rooms are comfortable and clean. The decor is rather quaint with wood panelling, stuffed wild animal heads on the walls and amazing lampshades throughout. The main lounge has a large... More

Beautiful lodge. We stayed in the old part and the rooms were clean but sparse. The remainder of the place was lovely with amazing sitting rooms filled with antiques. The main sitting area had a gorgeous fireplace! Loved the restaurant! The food was amazing - we had breakfast there every morning and ate most of our evening meals there! Highly... More

The staff was very friendly and accommodating, rooms were clean. I was quite pleased with the food. Really liked the roof top patio hot tub. I would definitely stay here again and recommend it to others.

Well it all looked really good on the outside, we went around the end of March, still snowing, food was ok and there was one girl there that was very nice but she was leaving she said two weeks from when we where there, I will say the speed of the internet was good, other than that, the rest of... More

We stayed at Deer Lodge in April and found the experience just wonderful. Staff were very attentive and service was second to none. Room was warm and inviting and not to have the distraction of a tv was wonderful and added to our relaxing holiday. The views each day were breathtaking and ever changing. Would recommend highly.

This lodge is great - admittedly the rooms themselves aren't anything special but the lodge is, the animal heads coming out from the walls & the old wooden lodge itself are great surroundings - so is the restaurant/bar - best of all is the huge spa on the roof with great views - bliss! It is a few minutes walk... More

We were booked into a Tower room which would have been fine but we decided to upgrade to a Heritage room which had a fabulous king sized bed, great view of the mountains and a balcony. They upgraded us for a small fee. (I've found when travelling, if you are unhappy with your room, just ask and usually the hotel... More

Apparently we were upgraded?? to a tower room, this was very small and dark and as there is no lift we had to drag cases up 2 flights of stairs. Dinner was very good but that was the only good experience in this hotel. There is a nice lounge area with a fire but we couldn't use it because of... More