Not a large selection of places to stay in Lake Louise - the room I had was average, tho there was no phone in the room. (tho Cell phones worked) & they seemed to have an extensive cable tv channels in their package. Only other notable observations are that there is no restaurant at the hotel, tho a couple of... More

Hotel decor may be a bit dated, but the service, location and cleanliness are great. Easy walking distance to restaurants and pub. Very quiet in the off season. Steam room and hot tub were spacious and clean. We could stay there again.

I booked this hotel sight unseen online based on a great combined price ski/stay package. I arrived and was greeted very quickly by friendly staff. She upgraded us to a bigger room without me asking citing that the hotel was rather quiet and since it was my first stay we should get an upgrade! The room was clean, albeit basic.... More

Great service, nice large clean rooms. The view from the hotel is very nice. The bed was a bit hard for my liking. Also our room was very hot but there was a fan in the room and the windows open. Friendly staff! Would definitely stay there again

We have stayed at the Mountaineer twice since Jan 1. It is inexpensive and simple. The rooms are large and service is pretty good. I reserved rooms for 2 other families on our last stay. The reservations got messed up (part our fault part the hotels). But everything was looked after by the hotel and they got us the rooms... More

We recently stayed at the Mountaineer. The total overall experience was great from the ease of booking through the front desk to check in and out. The room was well maintained and the cleaning staff did a good job of keeping it that way while we were there. The older VRT TV took a little bit of getting use to... More

Kat the manager is amazing . They have such helpful staff and they really want to make you enjoy your stay! wonderful experience even better than when we went to the lake louise chateau. we had issues checking I'm because a third party agency had confused the spelling of my name. the manager solved the problem right away and was... More

Very dissapointing to come home and find that the charge was almost double what I was quoted! I was given a price on the phone, called back to confirm and book, got the same price, came to check in, paid on CC at the desk (same rate as on the phone), and then got home and saw that the price... More

If you want luxury go and stay at the Chateau, however if you want a your hotel clean, friendly and good value then Mountaineer Lodge is a great place to stay. Before arriving I had read reviews about noise, but this was no worse than many more expensive places I have stayed. The location is awesome, I loved waking in... More