Answer: When the good is average, the restaurant service excellent, the front desk staff have no clue about how to get information on buses, the rooms are comfortable, the meeting facilities excellent. Suggestion: remind staff that the longevity of their jobs is related to guests being happy enough to return. Help them to know what it is like to arrive... More

Not a fan. I am sure the draw for this hotel is the fact that you with a nights stay you can leave your vehicle in their lot, while your away. Although the rooms are large, they are dated, as is the furniture. For the business traveler, the internet connection was extremely low and would not connect to most sites,... More

Stay here often -efficient check in,close to airport More

This was my fifth stay in this hotel. I like the rooms and customer service, and the rates are fairly okay. The location is great for me since i live in Edmonton and i go down there for meetings. The food is okay but i would rather eat somewhere else. We had a business meeting on Saturday and had ordered... More

After getting lost countless times and diverted by roadworks and stuck in traffic jams we finally made the Executive Royal and wow! A really great room, great service, wonderful dinner in the restaurant, (the steak was the best!) and even a shuttle to the airport next day. I even had a haircut (overdue) in the barbers shop and that was... More

We booked this fine hotel via hotels.com and were pleasantly surprised to find a really great hotel. The staff was very busy, but extremely courteous. The rooms were super clean and smelled wonderful. We dipped in the spa/hot tub thoroughly enjoyed it. The restaurant was buffet only, but the food was great. We also hung out in the bar and... More

Shuttle bus was readily available and very clean. Check in staff was competient. The serving staff in the restaurant was excellent and very friendly - outstanding! We were attending a wedding at the hotel (ceremony, reception, dinner and dance) it was handled very professionally and everything ran very smoothly. The hotel met every need! Due to the wedding we received... More

Stayed here at the end of a family trip, when we were looking for something simple (after a week of opulent lodges) and close to the airport for our morning flight. This place was fine for that purpose - nothing extraordinarily bad or good about it. We ate dinner downtown and dashed out in the morning so we did not... More

What a great hotel with luxurious accomodation and specialized service. Try the lounge for ambiance and delicious menu items or the fabulous buffet for heartier eaters. This is a clean, spacious facility which provides the best of service, a fitness centre and hot tub, optimum cleanliness and in-room amenities such as housecoats and toiletries for a most reasonable rate. We... More