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Four Points by Sheraton Hotel & Suites Calgary West

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Traveller (116)
Room & Suite (61)
Dining (4)

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About

#64 of 111 hotels in Calgary
Location
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Service
Value
Located across from WinSport Canada Olympic Park, Four Points by Sheraton Hotel & Suites Calgary West is a hotel in Calgary, Canada near downtown Calgary and only 40 minutes from the Canadian Rocky Mountains. We have a meeting space, a spa, and a restaurant. For fitness lovers, we have a 24-hour gym and an indoor heated pool for you to keep the workout routine. Whether you are an outdoor person or not, you can always relax in the spacious room enjoying movies or surf the internet with our complimentary high-speed wifi or enjoy the view on your private balcony.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Children Activities (Kid / Family Friendly)
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot bath
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
478Reviews8Q+A100Room tips
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Gordon F wrote a review Feb 2024
Edmonton, Canada14 contributions1 helpful vote
We were attending the 2024 Scotties Tournament of Hearts. We had a dog with us and wanted to be close to Winsport. This hotel fit the bill and more. They take dogs and are a 20 minute, or less, walk to Winsport Arena. We had a room with a separate TV/Seating area (totally separate room with door, plus a great selection of TV channels and very nice TVs in both rooms. The onsite restaurant is great. We had one meal there and it was excellent. Generous portions and reasonable price. Though breakfast is not included there is a very nice hot buffet for $12. We worth it. The bed was very comfortable as were the pillows. Virtually no noise could be heard from outside. There is ample free parting and the staff were very friendly. We arrive before official checkin and the got us in right away. There are plenty of food alternatives nearby. We picked up food from Subway for our lunch at the curling. Other options were A & W, McDonalds, Wendy’s, Denny”S and OPA. We will definitely stay here again if we are attending anything at Winsport.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adrianne K wrote a review Nov 2023
2 contributions
The person at the desk when we checked in was very rude. Asked for clean towels a was told he couldn’t have any brought up to us he was busy thank god I pack my own there’s we’re covered in makeup a grossness. He double charged us for damage deposit when we checked out they couldn’t explain why he did this and told us it would fall off. The breakfast was horrible nothing was ready. They cared more about the “team” there they made that very clear. Highly rude I wouldn’t put my worst person there. Don’t waste your money unless you wanted to be treated as if your not worth there time. Rooms are very outdated for the price you pay.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GD9 wrote a review Sept 2023
Calgary12 contributions3 helpful votes
I was not impressed with this hotel at all. Seemed very worn out looking. But what mattered more was the type of service we received - or lack of acknowledgment and courtesy by the reception staff - disappointing. From the time my daughter and I walked in we were not greeted in fact no eye contact made. just a "I can help you here" - no smile, no looking up.. until it was time for me to hand over my credit card. She acted like she couldn't understand my English and had me repeat myself. My English is perfect. Been in Canada for 40+ yrs! Daughter had a Volleyball tournament - came back to the hotel after 10pm - again no greeting at all from the reception staff. seemed odd to me. The breakfast buffet that was included since we were Gold Star Marriott member - was not great either. we will not be staying at this hotel nor will we recommend to others.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ttiottn1 wrote a review Sept 2023
Ohio361 contributions362 helpful votes
Great for what we needed: 1 night with easy off/on Hwy 1 west of Calgary before we headed to Jasper. Everything worked though the shower was hard to work. Comfortable bed & linens, great heat and A/C unit with a constant fan for white noise, clean room (2 queens) with plenty of room for 2 adults, friendly staff and decent restaurant on site serving breakfast (not included with the stay) and dinner. All this for about $150 USD with all taxes & fees; highly recommended and we’d stay here again.
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Date of stay: August 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Guest Services / Front Office at Four Points by Sheraton Hotel & Suites Calgary West
Responded 22 Sept 2023
Dear ttiottn1, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NSF4040 wrote a review Sept 2023
Lafayette, Indiana234 contributions31 helpful votes
Rooms were well appointed, did not feel that they were dated. Balcony overlooked the parking lot. Pleasant and helpful front desk staff both at check in and check out. Quiet and clean. Bathroom was adequate. Tub was larger than an average motel tub. Enough towels. Good location right off the Trans Canada and was about an hour away from our next destination, Banff. Fast food available within walking distance. Bottom line: if we come back to the Canadian Rockies flying into Calgary, we would stay here.
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Date of stay: August 2023
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Room Tip: Ask for a room facing the ski jump, our room faced the parking lot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Guest Services / Front Office at Four Points by Sheraton Hotel & Suites Calgary West
Responded 22 Sept 2023
Dear NSF4040, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shane and Mikki K wrote a review Aug 2023
4 contributions
Hotel is very just okay. Parts are a bit worn, like bathroom fixtures, and our conditioner was empty and we are pretty sure it was replaced with body wash by accident. Location is handy for proximity to highway 1 with gas station, Starbucks, McDonald’s, and Subway within walking distance.
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Date of stay: August 2023
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Guest Services / Front Office at Four Points by Sheraton Hotel & Suites Calgary West
Responded 22 Sept 2023
Dear Shaneandmikkik, Thank you for choosing to stay at the Four Points by Sheraton Hotel & Suites Calgary West and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your survey with all hotel department managers in an effort to not only meet, but exceed expectations for future stays. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Calgary.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jpower wrote a review Aug 2023
Red Deer, Canada110 contributions26 helpful votes
We stayed here the night of the ninth. Front staff super awesome during checkin. Rooms are what I expected. Clean and ready for the stay. Food at the restaurant was decent. I have a few things I didn’t care for which a few made the stay less desirable. 1. TVs in room we’re so pixilated there we’re like only 2 channels we could watch. And the on screen guide never shows what’s on as it’s wrong. Not hotels fault but I would be calling the vendor. 2. The towel holder in bathroom must have fell after it was cleaned as it was on the counter. 3. Pool is 3.7 feet all the way around so little kids cannot really use my oldest is 6 and he was up to chin. Wasn’t that fun. I know I saw a few construction signs so I can see some things are getting better My only message to management is that things like the missing emergency phone in pool area needs to be rectified shouldn’t be open with out a help line.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Avoid going for pool if kid is under 4 feet and can swim.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Guest Services / Front Office at Four Points by Sheraton Hotel & Suites Calgary West
Responded 14 Aug 2023
Dear Jason, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Thank you so much for the feed back. I will make sure my general manager sees this review. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Honker wrote a review Jul 2023
British Columbia, Canada21 contributions6 helpful votes
Lets cut to the chase....this place is getting dated! Needs upgrades in the worst way! Not typical of Sheraton standards! If you come late..there is no parking!!!!!! They told us to park on the road, even that was totally packed! How can a hotel not have parking for its guests?! If you are driving, find a different place to stay!
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Date of stay: July 2023
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Trip type: Travelled with family
Room Tip: McDonalds and Starbucks close by.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Guest Services / Front Office at Four Points by Sheraton Hotel & Suites Calgary West
Responded 14 Aug 2023
Dear Honkerman, Thank you for choosing to stay at the Four Points by Sheraton Hotel & Suites Calgary West and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your survey with all hotel department managers in an effort to not only meet, but exceed expectations for future stays. I do apologize that there was not enough parking during your stay. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Calgary.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happy Traveller wrote a review Jun 2023
Calgary, Canada4 contributions
Had a very enjoyable stay at this hotel. I found I especially enjoyed the Spa (please try it out if you get the chance during your stay) Everyone was absolutely lovely! Would stay again in a heartbeat.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Guest Services / Front Office at Four Points by Sheraton Hotel & Suites Calgary West
Responded 29 Jun 2023
Dear TravelTime-420 On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KH3 wrote a review May 2023
3 contributions3 helpful votes
My family and I have stayed at this hotel for year's, while travelling to Calgary and this is usually our ‘go-to.’ Unfortunately the last few stays have been horrifying. 1. The hotel is old, needs an update and when my daughter and I got stuck in the 2-story elevator the front desk staff had no idea what to do. We were stuck for over an hour until WE called the fire department to free us (because front desk was trying to call an elevator repair man for almost an hour!). 2. The noise level is atrocious. The last time we stayed in March there was some sort of Dance group staying and the teenagers ran up and down the hall ways all night keeping my older two children awake and waking up my youngest throughout the night. 3. When we checked out last the house maid or someone trashed our room and the hotel charged us for it. I didn't know that I would have to video tape my room before checking out to prove that I would never leave a room the way they say we left it... There were towels strung across the room everywhere, our take out (which was placed nicely in the trash can when we left) was also strung about the room along with a few items from the trash can. When I called to ask what the charge was on my card they sent me a video of the room that looked NOTHING like the room we had left a few days prior and they refused to do any sort of investigation. With all of that being said, please do not stay here. Management has plummeted and in the 8 years we've stayed here the hotel has become garbage.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk, Guest Services / Front Office at Four Points by Sheraton Hotel & Suites Calgary West
Responded 22 Sept 2023
Dear Kaylah, Thank you for choosing to stay at the Four Points by Sheraton Hotel & Suites Calgary West and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your survey with all hotel department managers in an effort to not only meet, but exceed expectations for future stays. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Calgary.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 552 - RM 740 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton calgary west hotel calgary, 4 points by sheraton calgary west, four points calgary west, sheraton calgary, calgary sheraton, calgary four points
LOCATION
CanadaAlbertaCalgaryNorthwest Calgary
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FOUR POINTS BY SHERATON HOTEL & SUITES CALGARY WEST: UPDATED 2024 Reviews, Price Comparison and 133 Photos (Canada) - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Hotel & Suites Calgary West
Which popular attractions are close to Four Points by Sheraton Hotel & Suites Calgary West?
Nearby attractions include Downhill Karting at Skyline Luge Calgary (0.8 km), WinSport (0.6 km), and Canada's Sports Hall of Fame (1.1 km).
What are some of the property amenities at Four Points by Sheraton Hotel & Suites Calgary West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Hotel & Suites Calgary West?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Hotel & Suites Calgary West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Hotel & Suites Calgary West?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Hotel & Suites Calgary West?
Conveniently located restaurants include Bona Roma Pizza, Dell Cafe, and Avenue 16 Kitchen & Bar.
Are there opportunities to exercise at Four Points by Sheraton Hotel & Suites Calgary West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Hotel & Suites Calgary West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Points by Sheraton Hotel & Suites Calgary West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Hotel & Suites Calgary West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points by Sheraton Hotel & Suites Calgary West?
Many travellers enjoy visiting Heritage Park Historical Village (13.3 km), Fort Calgary (12.0 km), and Lougheed House (10.1 km).