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119 12th Avenue Southwest, Calgary, Alberta T2R 0G8, Canada (Beltline)
Hotel amenities
Hotel Arts
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59%
Ranked #42 of 95 hotels in Calgary
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338 reviews from our community

Traveller rating
    72
    122
    76
    32
    36
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Families
27
 
Couples
103
 
Solo
29
 
Business
120
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 16 June 2013 NEW

I travel to Calgary a lot on business so have stayed at quite a large number of Calgay hotels. This would probably rank as the worst one to date. This was a very old and tired Holiday Inn that was refurbished about 6 years ago. Rooms have low end furniture, dark thread bare rugs, unimpressive bathroom with even linen and... More

Was this review helpful? Yes 1
See 5 more reviews by Dean Z for Calgary
Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 June 2013 NEW

We stayed at Hotel Arts last month as part of our honeymoon and I have to say we couldn't fault it - the staff were amazing. So welcoming and it being our honeymoon treated us so well - the loveliest bit being a thoughtful welcome letter and treats. Really couldn't thank them enough. The room was great - massive comfy... More

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Alberta, Canada
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 8 June 2013

My first stay was amazing. The lovely lobby and outdoor area will surprise! The room was large, and the aveda products a real treat. The gym treadmills have fans since its warm in there. Definitely worth another stay. Every staff member was friendly and attentive.

Was this review helpful? Yes
See 7 more reviews by wqh for Calgary
Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you very much for your review. I’m pleased to hear that our new athletic equipment is appreciated and that we made the right choice! Great news that we will be your hotel of choice when traveling to Calgary next. Regards, Jesse Ziercke Manager More

New York
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 8 June 2013 via mobile

At $279.00 per night the hotels rooms are just not worth it. Can't believe that with so much effort on art in the first floor... the hallways & rooms miss the mark big time! My experience with an attempt to eat upon arrival was really bad despite getting there before Raw Bar's stated closing time. I will say that raw... More

Was this review helpful? Yes 1
Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you very much for your feedback. I am pleased that Christina was able to create a positive experience from a poor one. Please feel free to contact me for your next trip to Calgary and we can discuss the rate options available (jziercke@hotelarts.ca ). Regards, Jesse Ziercke Manager More

Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 June 2013

Our experience at Hotel Arts was for the most part positive. The service in all parts of this hotel was top notch. The front desk staff were helpful, friendly and courteous. The valet/consierge were extremely helpful/friendly and our server at the Yellow Door Bistro was fantastic. The common area decor was hip and well maintained. Unfortunately the rooms were not... More

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Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you for your review of Hotel Arts. I love to hear that our team exceeded your expectations and provided such great service. I have forwarded this review to our executive housekeeper who has committed to doing a towel inventory assessment to ensure the quality is up to our standard. We will be removing any towels or face clothes that... More

richmond
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 June 2013 via mobile

First the positives; location, friendly staff, beautiful public areas, large room, comfortable beds, nice fitness centre. Outdoor pool in the muddle of everything by lobby; no hot tub or sauna. The room really needed some attention to detail. Have never seen a more beaten up piece of furniture with drawers; one of which was stuck and not able to close... More

Was this review helpful? Yes 2
Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you very much for taking time to write this review. Your feedback is integral to our betterment as a hotel. As one of Calgarys busiest hotels we understand that our room product withstands a large volume of guests. We are committed to improving the current state of our rooms through an increase in preventive maintenance staff as well as... More

Sarasota, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 May 2013

From the moment you enter the lobby, you realize that the name is a genuine reflection of the decor. Throughout the hotel common areas and in the rooms, the designers have brought their sensibility and taste to the guests. My room was comfortable, reasonably sized, with excellent amenities. Room service was generally good. The food was tasty, hot and reasonably... More

Was this review helpful? Yes 1
Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you for your comments. I’m sorry to hear that your room service experience wasn’t flawless, but happy that we were able to correct the issue in an acceptable manner. Please join us in either the Yellow Door Bistro or Raw Bar for your next Hotel Arts dining experience and I am confident we will exceed your expectations. Hopefully we... More

Fresno, Ca
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 May 2013

This hotel was the closest place to the Scotiabank Calgary Marathon held May 26, 2013. It was a 5 minute walk to the start ans finish of the race. I would stay here again if the marathon was held in the same place which is the Stampede Park. It is also a walking distance to Downtown Calgary and to the... More

Was this review helpful? Yes 1
Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you for your feedback. It’s great to hear that our location was such a positive during your stay. We do have microwaves available upon request, please don’t hesitate to request one when you are booking your next reservation with us! Regards, Jesse Ziercke Manager More

Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed 29 May 2013

I would like to thank all the staff at Hotel Arts for giving me the the true bridal experience and making me feel like a queen on our wedding day! Everybody went out of there way to make our lives easy and smooth around the wedding. From the moment we met with the event planner Brian we knew this is... More

Was this review helpful? Yes
Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you very much for taking time to write such a gracious review. Brian is truly amazing and we are fortunate to have his talent within our hotel. We always love hearing positive guest feedback, but it is particularly special and rewarding when it is in regards to such an important and memorable day. We look forward to hosting you... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 28 May 2013

Stayed at the hotel for a night on a business trip. It was WAY overpriced if you ask my opinion but my coworker had booked it and the fairmont was full. The room was amazing, comfy bed, luxirious modern layout. Huge bathroom. The balcony sucked. It was dirty and you could not go out there without your shoes. We had... More

Was this review helpful? Yes 1
Jesse Z, Manager at Hotel Arts, responded to this review
17 June 2013

Thank you for your comments. I am glad to hear that you liked our rooms. You will be happy to hear that we are getting stated on the maintenance of the balconies; repairing several and cleaning all of them for the summer season. I have passed your concerns in regards to the buffet to the appropriate managers within the hotel... More

 
 
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Additional Information about Hotel Arts

Also Known As:
Arts Hotel Calgary
Hotel Arts Calgary
Address: 119 12th Avenue Southwest, Calgary, Alberta T2R 0G8, Canada
Region: Canada > Alberta > Calgary > Beltline
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 95 hotels in Calgary
Price range (per night): RM429 - 1,963
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel centrally located in downtown area. ... more   less 
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