I was surprised that for such a new hotel there was major water leaking through windows and ceilings during a rain storm. There were buckets in the front entrance and the wait staff had to put towels on the windowsills to collect the water.
I was there for a business conference. The service was excellent throughout the conference and the...
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Booked through Hotwire for less than $90. Family wedding and 4 of us stayed there. Rooms were spacious. Fitness centre was small but had high quality precor cardio. Pool was fine though here were some hOckey kids dominating the space.
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This is about the best HGI property I have stayed at, and I would stay there again in a heartbeat. It is a great location near the airport, has shuttle service, and just about the friendliest management I have ever run across. They have an evening reception, not typical of all HGI properties, and it includes food and even adult...
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I had a very nice stay at the Hilton Garden Inn Calgary Airport. The resturant is excellent for a hotel resturant.
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Had booked this hotel sight unseen as we required parking included, the price was fair so I made the reservation. It was easy to find as we came from B.C, after little sleep and a 6 hour drive, we were very relieved at the beautiful lobby and great staff ( Steven ) who checked us in. The room is airy...
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We spent two nights here - the first on the way to British Columbia and the second on our way home.
The staff here really goes out of their way to help. Examples: the man at the front desk offered to check my skis downstairs so I wouldn't have to schlep them up to our room. Then he absolutely refused...
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Hotel is in a great location, great staff willing to go out of the way to provide good service. Very good breakfast. Great fresh baked cookies in the evening with coffee/hot choclate .
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Due to some business issues, I was stuck in Calgary for a couple days during Spring Break and chose the HGI to wait for my flight due to price ($139, lower than my corporate rate at nearby hotels). The location is ideal, it's still very close to the airport (just over 7 miles).
As a Diamond member, I received breakfast...
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We have stayed here several times and always have had very good rooms and service as you would expect from a Hilton. Because of the airport expansion getting from the hotel to the airport terminal now takes 15-20 minutes instead of the 5 minutes it did in the past.
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Arriving after a long flight from London with lots of bags and knowing the hotel was quite a distance from the airport, we called for the hotel shuttle bus from the hotel phone outside the terminal building. After 30 minutes it still had not shown up and we called again. After long 45 minutes of waiting, both shuttle buses showed...
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Thank you very much for taking the time to share your feedback. Please accept my sincerest apologies for your disappointing stay. The wait you encountered is unacceptable and I know how frustrating this can be especially after a long flight. More importantly, how this was handled was not suitable and I wish we could have somehow made this a more...
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