Special thanks to Alec for his help and suggestions. We have stayed here many times
and my family loves the place. The pool is warm and clean the kids love the water slide.
Great place that I will recommend.
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Special thanks to Alec for his help and suggestions. We have stayed here many times
and my family loves the place. The pool is warm and clean the kids love the water slide.
Great place that I will recommend.
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I wanted to thank you for this review! It brings us great satisfaction to know that returning guests such as yourself continue to have such a positive experience with our property. Here at Best Western PLUS, guest satisfaction is our number one priority, and we see daily the numerous individuals and families leaving happy and pleased with their stay. Your...
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Thanks so much for being so friendly and helpful. I will recommend your hotel just on customer service alone. It is very refreshing to have a customer representative that was so friendly and accommodating and she was very patient and understanding. Thanks again Mandy for all your help!!!
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Thanks so much for your review! As I have mentioned "customer service is something we strive to be #1 at. I am happy we were able to make such an impression and look forward to seeing you on your next visit.
Mandy Clutesi
General Manager
Best Western Plus South Edmonton
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The hotel is situation in a good location and the hotel was clean. Rates were reasonable with the hotels around. However, if you are going with a group or team I would advise looking at the other hotels in the vicinity. The other hotels are much more able to accomodate large numbers for breakfast and they have great gathering spaces...
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Dear Corey A.
I want to thank you for your recent comments on trip advisor. I do apologize for the situation you encountered during your stay and want to say that this is not the normal everyday operation of our hotel.
We do have procedures in place when we have groups or multiple groups coming into our hotel and unfortunately...
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Stayed at the Best Western Plus in May, 2012 and was a little surprised with the high ratings from Tripadvisor. I would definitely recommend this for families but not recommend it for Seniors. The breakfast was very busy and crowded because of the large number of families that book this location. The staff was fine and took care of having...
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What a great stay our family had at the Best Western South Edmonton Inn & Suites. Kids loved the pool and waterside and we loved the free breakfast. This is a very clean hotel located right done the road from South Edmonton Common, so close to great shopping. We will stay here again next time we go back to Edmonton.
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Dear TheFortTravels,
I wanted to thank you for recent posting on trip advisor! We take great pride in our property and are very pleased when we recieve feedback such as yours! I am very happy that your children enjoyed our swimming, the waterslide is great for families coming to visit. We hope to see you again in the near future,...
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New Best Western on the South Side of Edmonton. Room was spotless. Desk staff very helpful. For anyone with a family the pool has a waterslide. Breakfast 6-9:30 everyday. They had different eggs and meat for the two days we were there. There is still construction debris but there is more than one hotel being built in the area.
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Dear lobstick01,
What a compliment! Thank you so much for your review. It's nice to hear that guests still think we are brand new. Our hotel has been opened since the end of 2009 but as you noticed we strive to keep our propery updated and properly maintained.
We understand that travellers are looking for fresh, clean, friendly properties and...
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Our family has stayed at this hotel around 6 times in the last 18 months and have never had a bad experience. The staff is friendly, helpful and the fact that you get a full breakfast every morning is a bonus! The rooms have always been clean, and the whole feel of the hotel seems very quiet and well taken...
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Dear Larissa,
Thanks for taking the time to leave us such a great review. I am happy to hear that every time you come you get consistant service and are still happy with our hotel. We truely value guests like you who continue to choose us over all the competition in the area.
Seeing a regular customer return over and...
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This hotel is only a few years old so the rooms all look brand new! very modern, clean, and nice. excellent service from staff. quick and easy check in, check out. we had a king Jacuzzi suite which was excellent. beds were comfy. good gym and good pool. great location. many places to eat near by, fast or dine in....
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Dear shayrez,
I am very happy to hear that you enjoyed your stay with us. I just want to say that we are considering changing out breakfast hours on the weekend to accomodate our guests that like to relax on a Saturday or Sunday morning. Be sure to check with our agents next time you visit!
I do also agree...
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Very accommodating, spacious rooms, very clean rooms. We had a great stay and would come again in a minute.
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Dear Sheena,
Thank you for your recent review on TripAdvisor! We are all very happy to hear you enjoyed your stay and appreciate hearing it!
See you again real soon!
Mandy Simpson
General Manager
Best Western Plus South Edmonton
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I have stayed at this hotel 3 times now and each time it does NOT disappoint! The rooms are beautiful, and the beds are comfortable! My inlaws are in Edmonton and I have stayed at so many hotels in Edmonton over the years it is crazy! I consider this one a gem... so much so I have been hesitant to...
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Dear Canada134,
Thanks so much for your great review! We really appreciate it. Our staff has been working hard to ensure the best customer service and everyday we are told, keep up the good work!
It's great to hear that every time you come you enjoy your stay and it's because of guests like you we are ALMOST #1 in...
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