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Holiday Inn Express Hotel & Suites Edmonton at the Mall

2.5 of 5
10017 179 A St, Edmonton, Alberta T5S 2L4, Canada
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Holiday Inn Express Hotel & Suites Edmonton at the Mall
Ranked #35 of 84 hotels in Edmonton
3.5 of 5 stars 90 Reviews
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90 reviews from our community

    Trip type
Traveller rating
    25
    32
    15
    7
    11
Date Rating
Quezon City, Philippines
Senior Contributor
34 reviews 34 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 19 May 2012

We were dubious about this hotel when we booked online 2 months and we were charged in full. 2 weeks before our scheduled stay, one of our famiky members had to back out bec of emergencies and so we called the hotel to cancel one of our rooms, but they wouldnt let us. Apart from that, upon arriving the hotel,... More

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See 2 more reviews by pinkoff for Edmonton
Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 7 May 2012

We stayed with our two kids for three nights. We paid extra for the suite so my teenage son could have some privacy. After the first night he complained that the hide a bed was not comfortable so I switched. He was not kidding. I was basically crippled by the next morning. To make it worse the noise from the... More

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alberta
2 reviews
4 of 5 stars Reviewed 16 April 2012

This hotel was a lot better than I expected. It was a bit noisy (though I blame the parents of the children who were running around, shrieking, after 11 pm). The customer service was fantastic and the breakfast was very good (my kids loved the pancake machine). I paid less for the very nice family suite and breakfast at this... More

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Kamloops
1 review
5 of 5 stars Reviewed 13 April 2012

Hotel staff was very friendly and very accomodating. We reserved hotel through the entertainment book and they booked the wrong room. I asked for a king suite, as we had three children with us. Entertainment booked us two queen beds. Hotel upgraded our room at no cost. We were very grateful. It would have made for a very crowded and... More

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Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 April 2012

I stayed at this hotel recently and found its service quite compromising for the money. really pleasant and accommodating staff, that seems to be their unique selling point. the rooms were spacious enough. the tv cable was a bit boring and annoying. all in all its a good value for the money. thanks for the service again. great people. More

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Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 April 2012
1
person found this review helpful

Arriving at this hotel Matt and Melanie at the front desk were cheerful and provided exceptional service by providing us with information about the area, they went the extra mile for us by getting together directions wiht a detailed map, finding us a resturaunt to our taste, and they are a joy to talk with, and seemed to know the... More

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Saskatoon, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 April 2012

We have stayed in this hotel the last few times we've visited Edmonton and have yet to be disappointed. The rooms are nicely appointed and a good size. The free parking and great free breakfast (including hot items) is a big plus, and saves us good deal of money. The free wifi, though not as fast as my home internet,... More

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Yellowknife, Canada
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

We have stayed at this hotel many times. It is a great location for various reasons and near to the West Edmonton Mall. And lets face it - why else visit Edmonton. We have two kids and the hotel offers a living area that can be closed off from the bedroom. The Living area has a hideaway bed so guess... More

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See 2 more reviews by ShaneWasHere for Edmonton
Calgary Canada
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 22 March 2012

Travelling with colleague. We got a room with 2 queen beds. The room had the toilet and tub in one tiny room and the sink was out in the front entrance of the room. The sink counter was tiny with a coffee service on one side and the usual hotel free stuff on the other side. There was barely room... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton at the Mall, responded to this review
21 April 2012

CanadianWomanAbroad, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Ben J IHG Care More

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Senior Contributor
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Reviews in 16 cities Reviews in 16 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 20 February 2012

My husband and I stayed here for 3 nights in February. The hotel matched the Expedia rate for me with the catch that there would be no refund under any circumstances. I was able to get a good deal. The location is very convenient for west Edmonton. It is close to the mall, but not walking distance. The free continental... More

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Additional Information about Holiday Inn Express Hotel & Suites Edmonton at the Mall

  • Holiday Inn Edmonton
  • Edmonton Holiday Inn
  • Holiday Inn Express Edmonton
Address: 10017 179 A St, Edmonton, Alberta T5S 2L4, Canada
Price range (per night):* RM446 - 662

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Holiday Inn Express Hotel & Suites Edmonton at the Mall
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