We stayed with our two kids for three nights. We paid extra for the suite so my teenage son could have some privacy. After the first night he complained that the hide a bed was not comfortable so I switched. He was not kidding. I was basically crippled by the next morning. To make it worse the noise from the... More

This hotel was a lot better than I expected. It was a bit noisy (though I blame the parents of the children who were running around, shrieking, after 11 pm). The customer service was fantastic and the breakfast was very good (my kids loved the pancake machine). I paid less for the very nice family suite and breakfast at this... More

Hotel staff was very friendly and very accomodating. We reserved hotel through the entertainment book and they booked the wrong room. I asked for a king suite, as we had three children with us. Entertainment booked us two queen beds. Hotel upgraded our room at no cost. We were very grateful. It would have made for a very crowded and... More

I stayed at this hotel recently and found its service quite compromising for the money. really pleasant and accommodating staff, that seems to be their unique selling point. the rooms were spacious enough. the tv cable was a bit boring and annoying. all in all its a good value for the money. thanks for the service again. great people. More

Arriving at this hotel Matt and Melanie at the front desk were cheerful and provided exceptional service by providing us with information about the area, they went the extra mile for us by getting together directions wiht a detailed map, finding us a resturaunt to our taste, and they are a joy to talk with, and seemed to know the... More

We have stayed in this hotel the last few times we've visited Edmonton and have yet to be disappointed. The rooms are nicely appointed and a good size. The free parking and great free breakfast (including hot items) is a big plus, and saves us good deal of money. The free wifi, though not as fast as my home internet,... More

We have stayed at this hotel many times. It is a great location for various reasons and near to the West Edmonton Mall. And lets face it - why else visit Edmonton. We have two kids and the hotel offers a living area that can be closed off from the bedroom. The Living area has a hideaway bed so guess... More

Travelling with colleague. We got a room with 2 queen beds. The room had the toilet and tub in one tiny room and the sink was out in the front entrance of the room. The sink counter was tiny with a coffee service on one side and the usual hotel free stuff on the other side. There was barely room... More

My husband and I stayed here for 3 nights in February. The hotel matched the Expedia rate for me with the catch that there would be no refund under any circumstances. I was able to get a good deal. The location is very convenient for west Edmonton. It is close to the mall, but not walking distance. The free continental... More