We caught a Red Arrow coach from Calgary and the Cedar Park Inn was where the coach stopped. The beds were comfortable and clean and the room was a reasonable size. The place was a bit dark and gloomy overall and the furniture dated, but the food at the restaurant was great and the staff friendly and helpful. Good quality...
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Dear Guest,
Thank you for your feedback and enjoying your stay with us. In next 1 month we are in the process of upgrading our rooms in term of linen, art work, lamps and in next couple of months we will also change the TV's and furnitures in all the rooms. It is our endevour to ensure that we give...
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Stayed here two nights on business because of discount room promotion. Found the hotel to be dated, a bit dirty and inconveniently located. Room size was OK, but again it seemed dark and a bit dirty. Decor was old and carpet definitely needed replacement.
On a positive note, the hotel offered complimentary breakfast which was very good.
Would not stay...
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Dear Valued Guest,
First of all thank you for taking some time out and sharing your feedback with us and as a team we look forward to all the feedback we receive and try to implement them to ensure a great stay for all our guest.
I can very well understand your concern and would sincerely apologise for the inconvenience...
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I wish I could give this hotel a "worse than terrible" rating. I normally don't read reviews of hotels before I stay because I like to keep an open mind. Having read the reviews for this Best Western after getting home, I agree with all of the poor reviews. I'm also not surprised to hear all of the horrible things...
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Dear Guest,
It is a very unfortunate incident that you have to face such inconvenience and Best Western Cedar Park Inn team wants to apologise for the same. I very well understand your concern and my team too and are disheartened that we were not able to deliver what we are suppose to do.
I am also sorry that you...
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Excellent service and very friendly environment staff is very friendly. You feel like home and overall a fantastic stay.
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Dear Guest,
Thank you for your comments and enjoying your stay with us.
I assure you that we will keep on doing our best for all the guest and will strive to give great service to all our guest staying with us.
Thank you again and look forward to see you soon with us again.
Sandeep Ghosh
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Stayed between April 21-23, 2012. This is an overpriced "cheap" motel. We arrived to a lobby with sauna like conditions and a room even hotter. It was 27C in the room. We called to the front desk for assistance but the maintenance staff had left for the day. That was 4PM. The heaters in the room were pumping out warm...
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Dear Guest,
Thank you for sharing your comments and feedback with us and I would like to apologie for all the inconvenience faced by you and myself and my team really are disheartened to hear issues you had faced.
I would also like to apologise for the inconvenience regarding the discount offered and we as a team know that in...
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Setting my aside my OCD tendency to stick to things I know, we stayed at this hotel because of the $89 room rate booked online. I have to say I was pleasantly surprised. The staff were friendly and helpful. The room, though outdated, was clean, extremely comfortable and very spacious and the king sized bed was the best one we...
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Dear Guest,
Thank you so much for your comments and taking some time out to writre it down.
I assure you that we as a team strive to ensure we give out best to all the guest and ensure that we exceed each guest expectations.
I am very confident that in future with the changes that are happening in the...
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Booked this place for $80 on Priceline. Still not worth it. Hotel is old, smells and not sure what is with the painted flowers on the room doors. Front desk was friendly.
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Dear Guest,
Thank you for your feedback and appreciating the front desk staff.
In next 2-3 months, the hotel will go through major changes and I can assure you that it would exceed your expectations and we as a team will work on your feedback to improve.
Thank you again and we all look forward to see you again.
Regards...
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We found this hotel to be extremely poor quality for the $120 price tag. The room was very out of date and poorly maintained. The toilet had constant slow flow of water running, the cover for the water line to the wall fell off. No big deal but it was still sitting on the same spot on the floor the...
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Dear Guest,
First of all please accept my apologies for the inconvenience faced and assure you that your candid feedback has shown us where to improve so that in future we give the best to all our guest.
In 1 months time we are in the process of changing all the linen, draperies, etc in all our guest rooms to...
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I am based in Edmonton and know this hotel had been there for a long time. When my family came I was quite confused should I chose this hotel looking at the comments in Trip Advisor but the price for room for this hotel is awesome and somewhere i compromised and selected this hotel. Well....this is not Radisson or Delta...
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Dear Guest,
Thank you so much for your comments and it was our pleasure to have you with us and your family enjoying there stay with us.
We are going to have new linen, draperies, etc for all the rooms to ensure we give the best to all our guest patronizing our hotel.
Thank you again and we all look...
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Our stay was wonderful!! At first I was a little disappointed because It was not the hotel that I thought it was but that was my mistake. My Mom lives on the west end and the hotel was on the south but with the new freeway it turned out to be fine!!
The check in was fast! The room was...
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Dear Guest,
Thank you so much for your lovely comments and also taking some time out and posting the same.
It gives my team immense pleasure to know that you enjoyed your stay with us and we assure you that we will keep on giving our best for each and every guest.
We all look forward to have you with...
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61 Reviews
31 Reviews
