Arrive late check-in was good. Room was large with two complete bedrooms. The hotel is quiet and clean. My only complaint is with the breakfast staff. We waited 20-30 minutes to get menu, by that time we had to leave.
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We booked this hotel on a recommendation from someone who lives in Edmonton, but had never stayed there. When we drove up and saw that it was situated basically on top of the railroad tracks, we were a little concerned. However, the ambiance of the reception area started to soothe our nerves. The room was great. Everything was so clean...
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Dear DrCari2,
We're delighted that the sight of the tracks didn't scare you off. The hotel is quite soundproof and the vast majority of our rooms are not close to the tracks.
Your wonderful comments about our hotel and our people are much appreciated. We too love the ambience of our atrium, restaurant and art gallery; and our people, we...
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Room was very nice, very clean. Staff was very friendly. I was a bit surprised there wasn't a little fridge. However, no sign saying the gym was closed for renos. Breakfast buffet was beautiful!! But, only tea and coffee was complimentary - would make more sense if a beverage was included, not just tea or coffee. Lounge area was beautiful...
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Thank you for reviewing us on Trip Advisor. We appreciate it.
Our fourth floor rooms do have small refrigerators in them. We should have advised you that if you call down and ask for a refrigeraator for any other room we will be very happy to deliver it.
We are currently doubing the size of our fitness facility and will...
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It almost reminded me of my mothers house, the linens smelled so fresh! The staff was very courteous. Very nice restaurant/bar, love the artwork displayed throughout the main floor! One of the best hotels in Edmonton for sure. Will definately be staying here again.
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We're honoured that we would make your mother proud. Our housekeeping and laundry teams take great pride in their product.
We too love the art.in our Gallery. It's always Canadian, and we change it out four times a year.
As for balconies, we have a few. If you're asking for one please specify interior or exterior as we have six...
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I stayed as part of a working session group and we had quite an exceptional stay. The staff went out of their way to make us feel welcome. As a previous reviewer commented Rolf is such an asset to their team and goes above and beyond every time without question. The restaurant was very good and their staff was very...
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Thank you very much for your review of our hotel. Obviously we are very very proud and delighted that you were pleased with your stay. As for Rolf, we're going to have to make him ambassador of the year or something :-) We too think he's great. Thank you as well for your other kind comments. Please be advised that...
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I was in Edmonton for a conference, I stayed and the Sawridge Hotel, the staff was AMAZING!!!
I can never and will never forget my stay! RULF most helpful concierge! Room was very nice and clean. Food was awesome.
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Thank you so much for your very kind comments about our hotel and our people. We have shared them with the rest of our team and Rolf is very proud to have been mentioned in person. We look forward to serving you again when business or pleasure next brings you to Edmonton or to any of our other Sawridge locations....
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I stayed at this property with my husband and 2 toy poodles March 25 to 30th. Great location with easy access in and out of city. Lots of restaurants and shops close by. Spacious guest room. Very nice bar and restaurant. We enjoyed our stay at this hotel and my husband has already returned for another visit. Excellent customer service...
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Wow, we are always delighted when we are able to make our guests so happy, and having you return is the most satisfying vote of support. Rest assured that we will continue to strive for excellence in service to you and all of our guests.
Thank you for choosing Sawridge Inns and Conference Centres.
Jim Hill
Vice President Hospitality
Sawridge...
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We spent 6 nights here and overall were very satisfied. The train tracks are right behind the hotel so the noise may bother some guests. We only heard them on 2 early morning occasions.
Housekeeping staff were excellent and very accommodating, as was the front desk.
We had a king size bed which was very comfortable; room was dated( not...
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Thank you for your kind comments about our hotel, and I apologize for the noise from the trains. Yes, it can be bothersome for light sleepers. However, I am pleased to say that the majority of our rooms are not near the tracks.
We will continue to work on improving our hotel.
Thank you for choosing Sawridge Inns and Conference...
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We enjoy staying at the sawridge mainly because it allows pets for a fee of $10 a night. The price is usually good. The parking is free and they have a free complimentary breakfast.(which is so good!) Service is usually great! They sent us to 3rd floor to the wrong room and because of the inconvience of having to lug...
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Thank you very much for your kind comments. I hope we will have the pleasure of serving you again in the near future.
Jim Hill
VP Hospitality
Sawridge Group of Companies
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I got a great last minute deal on a room here ($50!!) and the hotel itself and the lobby were very nice and modern. My room was at the back of the hotel which faces (and is honestly footstep away from) the rail line. The trains ran all night and I unfortunately didn't get a wink of sleep.
Otherwise the...
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61 Reviews
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