Okay, the hallways in this place are horrific. Think old prison. The elevators are awful scary. But the room was a pleasant surprise. Nicely renovated. Clean. Comfortable. Lots of amenities. It's definitely a nice place to stay! I would stay again. More

The hotel has some pet friendly rooms (with a per-night fee) which was why we chose it, but were pleasantly surprised at how clean and updated it was. The rooms are a bit small, but modern and having a small fridge is always appreciated. It's less than 10 minutes to drive to West Edmonton Mall (the front desk says about... More

I have stayed at this hotel about 50 times. The ladies at the front desk are very polite and helpful. My room was ok. It seems like every time we stay here there is something broken in the bathroom.....and I mean everytime. After getting back to our room from a early wake up, we showered and headed to the mall.... More

I needed a hotel close to a hospital simply for a place to lay my head prior to a medical appointment. I chose this one because I had stayed previously at one of their sister-establishments elsewhere. This worked out really well. The room was very pleasant, clean, airy, bright, and well appointed. The queen bed was really comfy and I... More

I purchased a package for this hotel and passes to the west edmonton mall. I brought my two kids and made a nice weekend out of it. But i made a mistake, i misread the certificate. Thinking there was two passes for the two days we were going to be there. This mistake was 100% my fault. But instead of... More

The room decor was outstanding. The staff kept it clean and tidy. There was a confusing sign over the radiator-type heating unit indicating that it was to be adjusted by using a wall thermostat. No wall thermostat anywhere. Asked for help and when we came back from dinner one section of the radiator unit was open and the "adjustment panel"... More

The staff was great and helpful. I got a renovated executive suite. They are in the process of renovating, but wasn't disturbed at all during my stay. As well, the bed was amazing. A great sleep both nights. There is every type of food you could want within a 5 minute radius. West Edmonton mall is also nearby. Will definitely... More

The hotel overall was decent. the rooms were clean but small. the staff was friendly and helpful. The breakfast buffet was average but at least they had some real food not a "continental doughnut" style. If you're only going to be there for a short (2-4) night stay you'll be ok More

I stayed at this hotel for one in September and it was a greta experience. I was able to check in quite early although I was not expecting the hotel to accomidate me as I was aware of the standard check in time. They had loads of room for parking. Our room was very clean, large, quiet and the bed... More