The Sutton Place Hotel is another of those hotels that are neither old and ellegant, nor modern and polished. I found the room decor to be outdated and furnishing that has been stretched to meeting modern business needs. The rooms are clean and functional, but carpets, bathroom tiling, bathroom wallpaper and most of the decor in general need to tbe... More

I'm not sure how to best rate Sutton Place Hotel in Edmonton. It is a hotel with great potential that lives up to expectations in a few areas but is generally run down. Reservations and Reception: were well handled, all my information was properly captured and recorded and staff were well prepared on my arrival. The receptionist was very pleasant... More

I recently stayed at the Sutton Place in Edmonton. Sadly the hotel is very dated and run down, also they don't even have a gift shop open to get snacks. After 8 at night finding anything open downtown is virtually impossible. Also you have to pay for the WIFI which is not the fastest it wouldn't even play Netflix very... More

A very tired hotel. The rooms are spacious but need to be updated. The beds are fine. It is rather a bizarre place and takes about a day to figure out how to get around in the hotel. The service in the restaurant in the hotel was very bad.

Horrible experience at this hotel. The entire place is very dated and lacking modern upgrades but that's something that I can live with. My entire stay stay was just a comedy of errors. It started with their entire phone system being offline for the first 24 hrs of my stay. I then had to get FIVE different keycards re-coded over... More

I stayed at a hotel for a local event at the Shaw Conference Center. The location of the hotel was perfect walking or taxi distance. The hotel was busy and I had to park in a loading spot to get my ticket for garage parking. The garage looked brand new inside and made me feel safe. The front desk staff... More

Really hard to try and find a positive for this hotel to be honest. I agree with the other reviews, the hotel and the rooms especially seemed very dated. The blanket on my bed looked like it would be more suitable for my pet dog! The views from the room were good, we were on the 2nd top floor and... More

Nothing premier about this place: just a perfectly acceptable ordinary business stopover that's identical to a hundred other competitors. Bland standard room is comfortable enough for an overnight - but no bathrobe, cheapo amenities and lousy room service: they promised 30 minutes and took close to an hour, Switchboard no great shakes either: they kept an incoming call on hold... More

Great location, If my wife is with me she can access all kinds of shopping, hairdressers, spa, without going outside. Women like shopping, being able to travel light in -30C, and ability to return to room to drop off purchases, refresh, and get back to the next Mall. In cold weather before breakfast, I can jog or walk for miles... More