WOW! I was thrilled at the size of the room, especially for a downtown hotel. I used Hotwire and had a good rate and didn't know what to expect. It felt very fancy. The staff were great and the doorman was always available to help you out. You'll have to lug your stuff a fair distance from the parking garage,... More

Traveled through Edmonton to visit family. Found the room for cheap on Hotwire, so we figured we'd give it a shot. I'm disappointed in the service from the front desk staff. The lady was initially very rude when asked to help accommodate my adult daughter so she wouldn't have to sleep on a cot (we even offered to pay extra!),... More

This hotel is in the process of lobby/restaurant renovations - I stayed on the 21st floor and had a comfortable room and really good bed = a good night's sleep. The hotel is beside the YMCA so there are a number of guys smoking outside along the side of the building but as a single female I did not feel... More

Rooms are only surface cleaned. Hotel Reservations was misleading with promotional offers. To many good places to stay in Edmonton to have to put up with nonsense over the phone and at checkin. I probably wouldn't stay here again as there is lots of other options close by. More

I stayed at the Sutton Place for one night and was not impressed. The property looked old, my room was dingy and the bed was uncomfortable. I think upgraded bedding is (or should be) standard in this hotel class now and hope the renovations address this. On the positive side, the staff were very friendly and helpful and the location... More

Sutton place is always a great value for the money. Our corporate rate includes breakfast and parking for the cost of a room at an equivalent hotel. Choosing Sutton Place is a no-brainer for us. The rooms are comfortable and clean, the hot tub is hot, the breakfast is great but I'm very dissapointed that they no longer serve a... More

I stayed at the Sutton Place for two nights in April 2012. On the downside: the hotel is undergoing (much needed) renovations. My room (on the 20th floor) has newer carpet and bedspread, etc.; however, my colleague's room (on the 6th floor) was very dated. The hall carpet was in poor condition and just ugly. The hotel's restaurant is under... More

Our volleyball team stayed here for 2 nights, and we were very disappointed. Not all of the reservations were correct, and 1 of the families had to pay more than what was quoted because of their mistake in making the reservation. The parking was negotiated at a lower rate, but if I had not insisted on this, we would have... More

I used to live in Edmonton about 8 years ago. Now I am in and out of there a fair amount and have always stayed anywhere but the Sutton. I booked on hotwire a 3.5 star hotel, and there it was, Sutton Place. Having booked about 20 minutes before I arrived, I ask the front desk agent if my reservation... More