This is my second visit to this Hotel. When I stayed there two years ago, I was so suprised with the awesome customer service and fantastic rooms, and this is why I booked here the second time. My how things have changed. Yes you still get wonderful bathroom ammenities, yes there is still the continental breakfast ( I never used... More

I have stayed at this hotel numerous times for work mostly, but some leisure. The rooms are average, nothing to complain about. Cleaning crew has always been great, leaving a bottle of water and mints each day. It is right beside the casino if that is your thing. There is also a nice pub/restaurant located in the same parking lot.... More

I travel for work alot. I've stayed in hotels all over the continent -- every chain, every price level. As I travel, I grow increasingly frustrated with the lack of reasonable customer service available at hotels. Sometimes getting a smile from the staff seems like a difficult task. And then I found myself at the Service Plus Inn in Grande... More

Stayed here as it was available when I did a last minute reservation. Staff was friendly, room was clean, bed comfortable enough to sleep. I was surprised it wasn't noisier, being located right beside the casino. Average continental breakfast. There are other hotels in GP in the same price range that I much prefer and offer a little higher quality.... More

Well, I'm glad we got the corporate rate, because I would have felt even more ripped off had we payed full price. This room was definitely not worth $150. I have to admit that my review is coloured by the fact that the waterslide and pool was closed. That's the only reason we brought our kids with us. We were... More

My husband and myself stayed here for one night while having a christmas supper with his crew. We chose this hotel because of the location. Located in the same parking lot as the casino, with a great restaurant there also. We could walk from one to the other no problem. A newer hotel, reasonably clean, the bathtub needed a good... More

First the negative When I checked in I was asked for my credit card....the norm, but then the front desk lady explained that she needed to pre authorize it and then have me sign the pre auth slip so she could make sure the credit card was mine?? Never been asked that before...didn't realize I looked so shady, lol! If... More

We stayed at this Hotel in April, when we visited Grande Prairie. The hotel is very clean, the front desk staff was very plesant. They allowed us to bring our small dog to stay with us!! There was a volleyball tourney that weekend and they were very quiet, and well behaved. We stayed in a room on the backside of... More