We were very pleased with the Best Western on our recent trip to GP. The rooms were clean and comfortable and fairly typical for BW. The pleasant surprise was the breakfasts each morning at Padrini's which is the restaurant attached to the BW. The breakfasts were great, and they started serving at 5 am which is terrific for morning flights!...
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We usually stay at the BW chain. Our reservation was booked well in advance and was as usual a good pick. The room was comfy and well appointed. The staff was friendly and accommodating. The breakfast was provided at the attached restaurant as was very good just make sure you don't show up 10-15 minutes before its over, there's not...
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Stayed here in May 2012 for one night. Room very clean and quiet. Though a bit on the warm side and the A/C sometimes makes it difficult to sleep when you aren't used to it. A full buffet breakfast is included in the room price. Nice touch! Would stay here again.
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I was here in April 2012 after traveling down from Fort Nelson. I stayed at Best Western chain because they fit my "comfort zone" as a traveler. I didn't have a reservation but it is still off season for travels. I found the desk staff to be polite, helpful and very friendly. I got a "suite" which got a separate...
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Thank you for writing regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and...
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I have stayed here for over five months when I am in town only because I use the BW chain of hotels. The beds are great as always with Best Western, the breakfast is average. The hotel staff have problems with english and do not understand specific requests when you book so be real clear and ask them to repeat...
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Thank you for taking the time to share your stay experience with us, we always do appreciate the guest feedback as it does help us to improve our services, and it also helps us in fixing our process. At the best western Grande Prairie, we strive to make each guest stay as memorable as possible; rest assure you that your...
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We stayed here twice in March; the first stay was noisy and found us having a half breakfast two days in a row. Now to be fair, they were busy but the service and restocking of the breakfast area left a great deal to be desired. I will agree with other posts that note that the heating/air unit is finicky...
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We thank you for taking the time & efforts to write again about your recent stay at the Best Western Grande Prairie. We genuinely do appreciate your feedback, since you told us where and how we could improve. My apology for the breakfast issues, we take and service seriously, despite its free or not, each service we offer carry our...
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I have stayed here twice now for work. The staff is friendly and accommodating. The rooms are clean and comfortable. The beds are firm. The included breakfast buffet is very good. It's a full hot breakfast, not just a continental breakfast. The only two things I don't like are the WiFi and the noise. The free WiFi is so slow...
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Dear John,
Thank you for taking the time to write about your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations in regards to the speed of internet, and the noisy. We understand how important the internet became to all of our guest, therefore we did change the...
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We checked in early and everything went well. I asked for a clean and quite room and that's what we got. The only problem we ran in to was the 'movie channels' didn't work. We were told that the system is being matched with their new TVs and there's a few bugs.
We've stayed here several times but normally I...
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I had a room with a sofa area. This chopped the room into 3 small areas. The problem with this is the furnace/air conditioning was in the bedroom... for the whole place. The Movie selection on the TV did not work, when I called the front desk I was told since it was Friday night the maintenance person was not...
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Thank you for the feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for any inconvenience that you might have faced during your stay, and understand your frustration concerning your experience at this property and the outage of our Lodgenet movie system and staff response. We are in the process...
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Everything was great at this hotel but nothing out of this world.
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Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...
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