This hotel is your basic Holiday Inn- nice clean room with all the basics. The hotel itself is somewhat dated but certainly acceptable. This HI is a comfortable place to spend a day or two. It is across the street from several malls and centrally located within Grand Prairie. We were attending a family event and spent two nights at...
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Dear Guest,
Thank you very much for taking the time to share your experience with us. We like hearing from our guests, either good or bad, as it is how we can improve.
I am sorry to hear your stay at our hotel was not up to your expectations. I have reviewed your comments with our management team and have...
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I sayed at the holiday inn last week this hotel has a great resturant and great food, our room was amazing and clean, even the front desk staf are so proffessional and very friendly.
we will stay there again and reccomond this hotel to our friends.
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Dear guest,
Thank you so much for taking the time to write about your experience at our hotel. I am glad to hear your stay was great and met all your expectations.
We hope to see you soon!
Thank you
Genevieve
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Rooms are clean, as well as the Hotel main areas. The pool area was excellent, maintained and clean. The staff are friendly and willing to make your stay comfortable. There is an excellent restaurant close by within walking distance.
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Dear guest,
Thank you for taking the time to write about your experience at our hotel. I am glad to hear everything was to your liking.
I am also glad to report that summer finally reached Grande Prairie!
Looking forward to welcome you again soon
Genevieve
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Stayed here on business for two nights. Desk workers were average to nice, room was nice, clean, and had a large bathroom. No signs of bedbugs or other critters (I always check for this now-a-days). Exercise room was nicer than most I've seen. I don't agree with the "re-furbishing" reviewer, as my room seemed up to par.
Oh, by the...
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Dear Guest,
Thank you for taking the time to share your experience at our hotel. I am glad to see we have met your expectations.
Hope to see you again soon (now that summer is here!)
Regards,
Genevieve
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We were traveling home from Alaska. I had our dog with us so was glad to find nice hotels along the way where he could also stay. They even gave him a dog toy. This hotel was very nice and would stay again.
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Dear Guest,
Thank you for your kind comments. We always appreciate when guests take the time to write about their experience at our hotel. I am glad to see you enjoyed your stay with us.
Looking forward to see you again soon
Genevieve
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My last stay at a Holiday Inn Express was a nightmare and I swore I would never return so on this trip I booked at the Holiday Inn & Suites. This property has been in Grande Prairie for some time now and it is beginning to show in the rooms. Check-in was quick and fast and courteous. Love the idea...
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Dear Guest,
Thank you very much for you comments. We always appreciate hearing back from our guests. I am glad to hear that you enjoyed your stay with us.
I am also happy to report that by the end of next week, all our rooms will have flat screen HD TVs - we are currently in the process or replacing...
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We stayed here for a skate competition. The hotel was your typical holiday inn. We had a even numbered room that faced the street which can get noisy. Ask for a room on the back of the hotel if you don't want the noise. The breakfast buffet was good as it was part of a deal we had for the...
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Dear Guest,
I first would like to thank you for your review. We always appreciate getting feedbacks from our guests. I am pleased to hear that you enjoyed your stay. We strive to provide each guest with great accommodation and remarkable service.
We hope to see you again soon and hope you enjoyed your weekend in Grande Prairie!
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I stayed here for 1 night on my way through town. The property was clean, rooms were comfortable, and the service was pretty good. The beds are comfortable and the heating/cooling system seemed to work appropriately. There is free wi-fi in the room which worked well and had good signal strength.
We arrived fairly late so ordered room service to...
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Dear guest,
Thank you for taking the time to share your comments about our hotel; we always appreciate hearing from our guests. We are glad to hear that you enjoyed your stay with us overall.
I am sorry to hear that you encountered a few problems over the course of your stay. Our shuttle service will pick up passengers at...
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One night stay for a doctor's appointment. This is typical Holiday Inn, very well appointed and comfortable. The fitness room and the pool/hot tub were really nice. Apparently there was some renovations going on but we didn't hear anything. Although pricey, it was comparable to other hotels in the area.
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Dear Guest,
I first would like to thank you for your review. We always appreciate getting feedbacks from our guests. I am pleased to hear that you enjoyed your stay. We strive to provide each guest with great accommodation and remarkable service.
We are indeed renovating our restaurant, which should be completed next month. We are really excited about our...
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I used to stay here quite often a few years aho, but switched to the HI Express down the road. On a recent trip I could not get a reservation at the HI Express so opted to return for one night here. I am now reassured and convinced that I made the right choice to switch to the HI Express....
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Reviewed 23 January 2010
Dear guest,
Thank you for sharing your comments with us! Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services.
We are truly sorry to read that your expectations were not met with regards to the quality of the room. We already made some major upgrades...
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