We were greeted professionally and friendly at the front desk. The Hotel was showing its age and the hallways has this faint musty smell. The room was pleasantly decorated and adequate for our stay. Once we opened the windows the stale air was forgotten. This hotel is surrounded by good little restaurants and boutique shops and close to the Museum... More

We stayed in one of the ocean view rooms and had a good stay. The bed and bedding were great, the bathroom was large and had a great shower. The building is a little older, but has been well maintained and the rooms seem to have been recently improved. It is perfectly located for strolling the shops and restaurants of... More

Stayed here for two nights and it was not bad. We got a suite with 2 double beds and a sofa bed. It was clean and the room was comfy. What I liked about this hotel was the location. You are pretty much walking distance to restaurants, shops, the Bastion, The Nanaimo Museum, The Military Museum, etc. Parking is included.... More

I stayed here while attending a conference in Nanaimo. The building is older but well maintained. The lobby is comfortable and there is a nice outdoor seating area on the third floor. The service was efficient and no problem on check in or check out. The cleaning staff were very friendly and helpful. The room was clean and reasonably quiet... More

I stayed in this hotel in January, I felt it was lacking in atmosphere, not many peple around in the lounge or recption, the bar only opens in the evening which i found a little strange for a hotel the room was ok, the service was ok. I did not eat at the hotel i was reccomended the restaurant across... More

It would be nice if there was breakfast included but the coffee in the room was not only good, but tasted great! Also, there was a mix-up regarding a "free" night, but the morning manager took care of it with ease. We were just going to pass on it and pick up the "free night" at our next stop in... More

This was a very quiet hotel. I dont think we saw another guests for the 3 days we were there. Still it was comfortable and clean with everything we needed. Only downside was that the maid did knock on our door a bit early every morning around 9.30 (we were on holiday and taking most of having chance for a... More