This place is like Faulty Towers! Avoid at all costs! During our stay somebody working at the hotel took quiet a few transactions from our debit account, despite paying for our stay in cash. When we confronted the manager he blamed the new girls on the front desk, mind you the girls on the desk were the only good thing... More

I had stayed here some years back and so, as a last minute booking, it seemed an ok idea. This despite the room charge was an obvious opportunity grab on a long weekend and about 4 times the lowest normal rate. The staff is clingy and not to bright. The room so basic it’s ridiculous. The beds hard as a... More

As I write this review, I realize that I have stayed at the Robsonstrasse--infrequently--for more than ten years. Over all that time, I have never been disappointed. "Dolly" and Ashif are a constant, hospitable presence, always seeking to maximize the comfort of their guests. On this visit, a glitch in the online reservation system--combined with the inexperience of a front... More

We stayed 3 nights and were glad we did. Staff were extremely helpful and nice.The manager was a real gentleman and nothing was too much trouble. Room was clean and comfortable if a little in need of renovation. In window AC was a bit noisy but it kept the room nice and cool for sleeping. Just what I would expect... More

I'm writing this review as a resident of Vancouver that lives within a block of this dump. Unfortunately I can't comment on the friendliness of the hotel staff. I can however tell you that I've been a neighbor of the Robsonstrasse Hotel for nearly four years, and walk by it on a daily basis and in almost every passing the... More

I booked a room, two months in advance, at Robsonstrasse Hotel & Suites (using the reservation tool on their website) ... 7 days before my arrival, their system has cancelled my reservation !!! They argued that I had made a mistake with my credit card number. Even if true, how could I know ?... I received a confirmation from them... More

The hotel is in a good location, however all the places on Robson street seem to close fairly early. The hotel were particular with what you cooked which was explained to us when we moved in, however we werent aware how particular the management would be. The cooker in the room didnt have an extractor fan and therefore anything being... More

I have become a permanent fixture for this hotel and, though, I do not get to come out this way very often I always choose to stay at the Robsonstrasse. They have been nothing but amazing to me; the manager and all of the staff. I would not stay in any other hotel now that I've come to know the... More

The room is cold even when you maximize the heater and the room service is so irregular and irresponsible! The gym equipment are half broken! The laundry is too expensive, $4 for washing and $4 for drying! The hotel manager is an impolite person, so don't get shocked if you find him talking to you rudely (he is absolutely uncultured!).... More