When my husband and I arrived 30 seconds after the gentleman in front of us we waited patiently. The woman behind the counter didn't even give us a "I'll be right with you" and avoided even acknowledging our presence until the other customer left, despite being 2 feet from her. When it came to looking up our reservation I was... More

We loved the hotel! It is a little old but very quaint. Some of the finishes are starting to show their age, although the management has done a very good job of repainting and maintaining the property. The bedroom was very comfortable, had a fireplace which was a first for us and very enjoyable to use. Room amenities are very... More

Westayed hereduringabig convention andgotstuck here because nothing elsewas availablem but everything was great -- great service including fresh coffee and tea to room in morning and friendly helpfulppeople at front desk.Real wood and open windows in roooms, real fireplace, real plants on ledge outside windows, little alcoves in the halls, jacuzzi bath --all the niceties of oldstyle grand hotels at... More

Got the expedia special, booked for a couple of days. Excellent services via email, from Benjamin - who set me up with exactly the room I wanted (something high up, and in the back - which turned out to be #49). I was surprised to see the working fireplace... if I hadn't been busy and exhausted, I would have played... More

I had a two night "voucher" to stay here. When I checked in I was assigned a room on the first floor. The room was tiny and had a toilet, sink and shower stall tucked in one corner. The window looked through a wooden lattice work onto a mini courtyard. Not ideal if you are claustrophobic! I went back to... More

This hotel is centrally located downtown and offers good value for money. Got a deal of $51 per night through Expedia and I was happy with my stay. The hotel definitely has a lot of character, although is quite dated. The bed was firm but comfortable enough, however the shower was horrible- could not get the right temperature and it... More

I stayed for two nights at the Bedford Regency in March 2013. I still recommend this hotel because of its awesome location in Victoria, but the bloom is off the rose. This was my third stay at Bedford. Pros: Service is attentive and helpful (not overly solicitous, which is great for me). For example, the last two times that I... More