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Sparkling Hill Resort Hotel Reviews, Vernon

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Sparkling Hill Resort

4.5 of 5
888 Sparkling Place | Predator Ridge, Vernon, British Columbia V1T 2K7, Canada
Hotel amenities
Sparkling Hill Resort
196 traveller photos
Ranked #1 of 19 hotels in Vernon
4.5 of 5 stars 529 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Luxury
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529 reviews from our community

Traveller rating
    336
    109
    34
    30
    20
See reviews for
Families
52
 
Couples
306
 
Solo
17
 
Business
33
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“An Excellent Weekend”
5 of 5 stars Reviewed 12 May 2013 NEW

I had very high expectations of this resort, due to previous reviews and the high cost of this vacation. I can gladly say that we were not disappointed. We booked a couples package that was fairly all inclusive, and I would recommend it for others if they only have a short time to visit and don't plan to leave the... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
13 May 2013

Dear Natalie, Thank you for sharing your feedback regarding your excellent two night visit to Sparkling Hill. I sincerely appreciate you acknowledging our friendly and helpful team members and fantastic spa. Dawn and Kaylah will be thrilled that you mentioned them by name! I was however concerned to learn of your dining experience. It is not our standard to have... More

Victoria
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“"Jewel on the Hill"”
4 of 5 stars Reviewed 11 May 2013

I've been reluctant to say anything disparaging about this resort after all of the rave reviews that have been posted. It must have been my presence of mind on arrival and extremely high expectations. I was on a one week package...with many treatments and sessions included....all treatments were excellent...however I found myself very busy keeping up with my schedule...there is... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
13 May 2013

I sincerely appreciate your feedback regarding your recent stay at Sparkling Hill. We gratefully welcome all guest feedback, both positive and constructive comments, as this allows us the opportunity to improve our services and amenities for our guests. I am truly sorry to hear that you found our mini bars to be inadequate; unfortunately our mini bars are unable to... More

Alberta
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
“Not my thing.”
3 of 5 stars Reviewed 11 May 2013

Went with a group of women last spring. Did a review, but I see it's no longer posted. The spa is large and busy. Services - meh...not great. Hotel service not great - poor check in experience. Mentioned it to hotel management and it turned out that the person who checked us in was management. Yikes. Requested late check out... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
13 May 2013

Thank you for taking the time to leave your feedback. I would like to apologize for your less than pleasurable experience with us. We pride ourselves on providing exceptional service and are disappointed that we did not live up to your expectations. I have addressed your points with our managers and have taken measures to ensure that experiences such as... More

richmond
1 review
“no place better..!!!!”
5 of 5 stars Reviewed 10 May 2013

We had a large meeting at this resort at the end of April/13. Everything and I mean EVERYTHING was 6 star over the top. Wonderful food, wonderful staff, wonderful meeting organizers and so appreciated the hotel manager Hans Peter and his staff. Thank-you for making the meeting so successful. Even our out of town speakers from Europe and Chicago and... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
11 May 2013

Thank you so much for your great review! It was such a pleasure hosting your meeting and I am so pleased to read how much everyone enjoyed Sparkling Hill. We strive each day to ensure that all of our guests have an exceptional experience from the moment they arrive to the moment that they depart and it is so rewarding... More

Vancouver, Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Excellent staff & accommodations”
4 of 5 stars Reviewed 9 May 2013

First and foremost, the staff was excellent throughout; very courteous and friendly. We were greeted whenever we ran into one of them whether down the hall or on the grounds. As we headed for one of the many trails, one of the groundskeepers even stopped his tractor to offer help in case we were lost. The room was large, probably... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
10 May 2013

I am so grateful to read what a wonderful time you had with us. We are truly blessed to be with so many talented and professional people, thank you so much for noticing the great work they do and it would be my absolute pleasure in sharing your thoughts with our entire team. I am so pleased to know that... More

Vernon, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“A jewell of luxury and spectacular views”
5 of 5 stars Reviewed 9 May 2013

This was the perfect 3 night getaway for my wife and I on a second honeymoon. Our lakeview room was superbly furnished, and the unique European design was evident right from the start. We loved the amazing tub right next to the ceiling to floor glass wall, overlooking Okanagan lake far below us. A good network of beautiful trails surround... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
10 May 2013

Dear Therden, It was such a pleasure to read that you enjoyed your recent stay! Thank you for taking the time to share your experience with us. I was very pleased to read how much you enjoyed our two person soaker tub, it provides such true relaxation! It is great that you were able to enjoy the 12km of hiking... More

kelowna
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Grand and Luxurious!”
5 of 5 stars Reviewed 7 May 2013

Went for one night with 3 girlfriends to celebrate a 50th birhtday for one of them. The only negative thing was we only spent one night! Two nights would have been ideal. We felt like we were so far from home at this unique place, yet we were only 40 minutes from home. We are so lucky to have such... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
9 May 2013

Thank you for sending us your wonderful comments about your recent stay at Sparkling Hill Resort. I am thrilled that we created such an excellent experience for you and that you felt so far away from home. I agree with you that two nights would be much more ideal than one as you are able to fully experience everything that... More

Kelowna, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fabulous experience”
5 of 5 stars Reviewed 3 May 2013 via mobile

Even if just a one night stay, this is the resort to be at for a relaxing, superb getaway. The setting is spectacular, the rooms luxurious, and the Spa so divine! We would highly recommend this experience to anyone! We rented three rooms for our family and all of us enjoyed every minute!

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
6 May 2013

Dear Shonna, Thank you so much for the fabulous review! I was thrilled to read how much you enjoyed your visit and found the KurSpa to be so divine! All 40,000 sq ft of the KurSpa truly are spectacular. You are right even if you stay just for one night you can leave feeling completely relaxed and rejuvenated. Most guests... More

Rossland, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Relaxing mini break Sparkling Hill Resort, Vernon”
4 of 5 stars Reviewed 3 May 2013

We stayed here as a couple with our friends for 2 nights in April 2013 (with a special deal). The Hotel is in an amazing setting, great views and plenty of wildlife nearby. We had the lake view 2nd floor. Pro's - setting and design. Amazing views, fabulous relaxing Sauna, Steam and Pool (the best I have encountered), Large bath... More

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Was this review helpful? Yes
SparklingHill, Manager at Sparkling Hill Resort, responded to this review
6 May 2013

Thank you so much for sharing your thoughts with us on your recent stay at Sparkling Hill. I was so pleased to read how much you enjoyed our setting and design, especially how you found our Steams & Saunas and pools to be the best you have encountered! Based on guests feedback we did adjust the hours of operation for... More

Kelowna, British Columbia, Canada
1 review
“Most Magnificent Resort Imaginable!”
5 of 5 stars Reviewed 29 April 2013

Not only is Sparkling Hill one of the most luxurious and beautifully enchanting resorts I have been to but the service and staff are genuine and know how to take care of guests. It doesn't matter if you are staying a weekend or just going to experience the AMAZING KurSpa - you will be treated proper. The food was phenomenal;... More

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SparklingHill, Manager at Sparkling Hill Resort, responded to this review
2 May 2013

Thank you very much for your wonderful review. We feel honored that you find Sparkling Hill to be the “most magnificent resort imaginable”! We are so pleased that we were able to make your stay so memorable. Our team members are really devoted passionate professionals and they will be so thrilled when I share your thoughts with them. I was... More

Predator Ridge Resort
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Additional Information about Sparkling Hill Resort

Also Known As:
Sparkling Hill Hotel Vernon
Sparkling Hill Hotel
Address: 888 Sparkling Place | Predator Ridge, Vernon, British Columbia V1T 2K7, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Vernon
#1 Romantic Hotels in Vernon
#1 Business Hotels in Vernon
Price range (per night): RM865 - 1,847
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Sparkling Hill Resort
888 Sparkling Place Predator Ridge
Vernon, British Columbia V1T 2K7
Canada
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Room View from room to walk in Bathroom The view from the Infinity (negative edge) pool outside, looking towards the North end of Okanag Mountainside view from friend's room
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