Very accommodating staff, that goes the extra to please the client. They more than make up for the minor issues of the rooms. There is currently construction upgrades in the hotel and as a result the one end is quite noisy during the day. The staff were very sensitive to this and responded to our concerns promptly providing us with... More

I stayed at the Vernon Sandman early in March after a not so great day of travelling. The staff were all amazing, super friendly and helpful. The room was clean and comfy, just what I needed after a long day on the road. I look forward staying there again!

Stayed for three nights while in Vernon on business in late Feb. this year. The lobby was beautiful and the rooms clean and well maintained. Guest services were very helpful and friendly and one kind lady even helped me figure out the Map app on my iPad. Great value for the room. I will definately be back!

Junior Suite comes with a small couch and one chair microwave and frig. It nice to be able to sit in a comfy chair and watch a flat screen. great for a room in this price range. Front desk was helpful in suggesting a route for short walk.

Stayed with family for a hockey tournament. Was not informed the hotel was under construction during our stay. Walls very thing between rooms - you can hear 'everything' from above and below your suite. The hallways are freezing cold (no heat whatsoever in our hallway). We were alotted two towels for a family of four and were questioned when we... More

After touring the U.S. for 17 days and staying in several different hotels in 8 different states, we were definitely spoiled with very large, beautiful clean rooms which we paid the same for, or less, for just an average, tiny room we were in at the Sandman. Definitely overpriced and a bit outdated. The hallways definitely need the carpet replaced... More

This place is definitely more a motel but it was fine for a night's stay. The room needs a refurbishment but again as it was only one night it did the job. We slept well and the bathroom was fine too. The AC worked well and it seemed fairly quiet when you were in the room. There is a supermarket... More

The hotel itself is quite adequate - dated but clean. Unfortunately, our room was at the back of the hotel facing the back alley, with a view of a very dumpy house beside the hotel parking lot. Garbage was strewn all over the back of this house. There was a constant stream of rough-looking visitors to the home, most of... More

During an organized tour around the Canadian Rockies, we stayed here for one night. Overall, it was a good stay. The room was big enough and clean. The walls looked dated, with discoloured areas and spots where obviously something heavy hit the wall, but else the room was perfectly fine for us. It was quiet, the beds comfortable, so we... More