After reading the reviews from other guests, I wonder if they were staying in a different place? Michael and Ginger are consumate hosts, and we had a fabulous trip thanks to them. We arrived and Michael immediately informed us that the control panel on our hot tub had broken, but that we could use one in adjoining suite that was...
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Though a while has passed, I wanted to reach out and thank you for your kind review back in 2009. We’re so glad to know you enjoyed your stay with us, even if long after the fact. We’re also pleased to hear we helped make your time at Whistler as enjoyable as possible. We like to make sure guests are...
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I have been coming to Whistler for 10 years with family and friends and have to say that Whistler Luxury Condos is far and away the nicest place I have stayed. The proprietors have an excellent set of suites available in rustic decoration. In contrast to other reviewers I had no problems with wireless, hot tubs, firewood or anything else....
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I know quite a while has passed since you reviewed us, but I wanted to thank you for the great review you wrote back in 2009. It’s been our pleasure to host you when you return to Whistler, and we’re happy to know you’ve chosen favorite rooms! Your attention to these suites is very helpful; we appreciate you mentioning the...
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Booked a penthouse. We were 4 people (with an additional 2 staying in another apartment in the same building). Paid top dollar for our "special Christmas skiing holiday". Have waited years for this! Everything was a disaster from beginning to end. Stay somewhere else!
- common areas were a construction site. construction noise all day. access codes were installed whilst...
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Although three years have passed, I want to thank you for your thorough review. I’m sorry you and your family had a negative experience staying with us at Whistler. First and foremost, I'm sorry you felt as if you, as our guests, were imposing upon us. We’ve loved our time in Whistler, and we opened these suites so that others...
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I stayed here with more than two people and was only given two keys and since there is no lobby or code for the main entry we struggled to coordinate getting in and out of our unit. .We also had a non-functioning hot tub which was a big selling point in selecting this facility. There was also no wireless connection...
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We have just begun using our TripAdvisor account, and I wanted to reach out to thank you for your review back in 2008. I’m sorry about the inconveniences you encountered during your stay. We have since undergone complete renovations to enhance the comfort and luxury of each suite. Through those renovations, we have secured wireless internet inside and working hot...
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We want to get the word out to everyone to NOT every stay at Whistler Luxury Condos. We used a credit card for our stay and the management has continued to bill additional undisclosed charges. They are making false claims of damage to a jacuzzi cover which we did not do and charged our card $500.00 without authorization. We paid...
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Thank you for taking the time to review us back in 2007, especially as this gives me the opportunity to address your concerns. I'm sorry for the unpleasant results of your stay a few years ago. However, the excess amount we were obliged to bill you cannot be classified as an "undisclosed" charge— it was a cost incurred by your...
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