rpearson_11, Thank you for writing a review about your stay with us at Crowne Plaza Hamilton. We’re happy to have had you as our guest while in town for a wedding. I apologize for the areas that we fell short to meet your expectations. We value you as our guest and hope you’ll have an opportunity to visit us again... More

Dear shahensha, Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests on that note please accept my sincere apology for the experience you had during your stay with us. I... More

Malcolm A, Thank you for your review and complimentary feedback about our great hotel and friendly staff. We’re glad we could add comfort and relaxation after a long day of traveling. We appreciate your recommendations of our hotel to future travelers and hope you’ll plan to visit us again soon. Thank you again for writing. Sincerely, Andrew Holmes, General Manager More

Lilly_travelling_cat, We appreciate your review and feedback, and we’re glad you found your room comfortable during your stay. We apologize for the areas that we fell short in meeting your expectations. Your feedback provides many areas that we can work on in order to improve our guest experience. We hope you will return and see our improvements. Thank you again.... More

goran6969, Thank you for your review and repeat stays with us at the Crowne Plaza Hotel. I’m happy to hear that our friendly service, clean rooms and delicious food keeps bringing you back. It’s wonderful to know that we are consistent in providing an exceptional stay on each visit. We appreciate your high recommendations of our great hotel to viewers... More

Marko O, Thank you for the review on your stay with us at the Crowne Plaza Hotel. I appreciate your kind words about our clean rooms, convenient location and friendly staff. We’re happy you chose to relocate to our hotel, and we hope you’ll have another opportunity to visit us again soon. Thank you again for writing. Sincerely, Andrew Holmes,... More

Popbog, Thank you for taking the time to share your family's experience with us at Crowne Plaza. It's great to receive your kind comments about our professional staff and their excellence in customer service. I'm happy to hear your family enjoyed our hotel property and the warm hospitality they experienced during their stay. We appreciate your family choosing to stay... More

PattyandMike, Thank you for sharing a review about your recent stay with us at the Crowne Plaza Hotel. It is unfortunate to hear that you did not have a satisfying stay with us. I appreciate your feedback and apologize for the noise disturbances you encountered during your visit as well as the inconvenience of moving to another room. I’m glad... More

patricia234-12, Thank you for your review on your recent stay with us. I’m pleased to hear that you enjoyed your first stay with us and found our hotel clean and comfortable, as well as our friendly staff helpful and accommodating. It’s unfortunate to hear that you did not receive the same service with your second reservation. I apologize for the... More