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Ambassador Hotel & Conference Centre Reviews, Kingston, Ontario, Canada

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Ambassador Hotel & Conference Centre

3.0 of 5
1550 Princess St, Kingston, Ontario K7L 4X6, Canada (Grenville Park)
Hotel amenities
Ambassador Hotel & Conference Centre
46 traveller photos
Ranked #6 of 37 hotels in Kingston
4.0 of 5 stars 210 Reviews
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210 reviews from our community

Traveller rating
    86
    60
    37
    18
    9
See reviews for
Families
59
 
Couples
50
 
Solo
12
 
Business
49
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Cobden
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Good value for a family weekend”
5 of 5 stars Reviewed 10 May 2013

We found this hotel to be very accommodating for our weekend stay. Check in was quick and staff helpful. Rooms clean and large. There were 10 families in our group and the hotel gave us a suite at no charge as a gathering spot. Buffet breakfast on the Saturday and Sunday mornings was excellent. The kids loved the water slide... More

Was this review helpful? Yes 1
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
13 May 2013

HI Phillip.. thank you for your posting your review. We are very pleased that you and your group was delighted with our service and facilities. We hope that you will come back again soon to experience more of what Kingston has to offer.. especially in the summer when our waterfront is bustling with activities for the entire family. Best regards;... More

Toronto, Ontario, Canada
1 review
“Conference planning made easy”
5 of 5 stars Reviewed 3 May 2013

I had to plan a sales conference at the Ambassador Hotel and they could not have made it easier for me! There were quite a few changes on my end and through it all, they were great; incredibly polite, patient and extremely helpful at all times, and their follow up was excellent. I did not go to the conference myself,... More

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Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
5 May 2013

Hi Angela, thank for posting your comments. We are truly delighted that your group had a wonderful and productive experience at Kingston's Ambassador Hotel. We focus our energies on providing all of our guests with the absolute best services and facilities we have to offer. We host hundreds of meetings each year of varying sizes and we treat each with... More

Toronto, Ontario, Canada
1 review
“Over prices for a dated, mediocre hotel.”
2 of 5 stars Reviewed 28 April 2013 via mobile

We had two rooms and both haven't been updated since the 80's from the appearance. The hallways are poorly lit and only as high as the doors to the rooms. It feels claustrophobic on your way to and from your room. Dark and dingy would be an understatement for the halls. At $30 more than an entire suite at the... More

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Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
29 April 2013

HI Ray..thank you for expressing your concerns. I am truly disappointed that you were not completely delighted with our recent visit. Our hotel underwent a full complete and major renovation just a few years ago and we are constantly investing in our property to make it as comfortable as possible for all of our guests. I have walked each of... More

Embrun, Canada
1 review
“Home away from home!”
5 of 5 stars Reviewed 26 April 2013

When I registered on Sunday night for a five night business stay, I was more than surprised and happy to find out that the fine lady at reception indicated that the “general manager” had upgraded my stay to a suite. I did not realize that this was the “Ambassador Suite”! What a treat to say the least. Needless to say,... More

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Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
29 April 2013

HI Raymond.. thank you very much for posting your comments. We are delighted to hear that you consider us your "second home" . We do our very best to make all of our guests feel welcome and comfortable. We look forward to seening you again on your return visit. Best regards; Venicio (Vinnie) Rebelo General Manager venicio@ambassadorhotel.com Direct Line 613... More

Marmora, Canada
1 review
“Lions Convention”
5 of 5 stars Reviewed 19 April 2013

Held a convention at the Ambassador, The facilities, rroms and meals are excellent for this type of event. With the help of the staff everything went very smoothly. nothing but good comments from the participants,

Was this review helpful? Yes
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
21 April 2013

HI Russ.. thank you for posting your comments.. We are privileged to have had the opportunity to host and serve your annual Lions convention for over twenty years at the Ambassador. We look forward to welcoming you back again in April 2014. Thank you for all the great work the Lions club to help those in need in our communities... More

Ottawa
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Ok Hotel”
3 of 5 stars Reviewed 8 April 2013

We decided to take a short road trip to this hotel during a long weekend and stay 2 nights. After seeing the 'Waterpark' we thought 1 night should've been more than enough. It is a good intentioned hotel that I really don't want to write a bad review but we probably won't go back. Service people everywhere from reception to... More

Was this review helpful? Yes 1
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
10 April 2013

Hello SerapC ..thank you for posting your comments on your recent experience.. I am truly sorry that we were not exactly what you had expected and that you were not completely delighted with your stay with us. I do hope that you will consider coming back to the Ambassador on your next visit. Please contact me personally to check on... More

Ontario
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Good Hotel..great neighbourhood(super antique junk store)”
5 of 5 stars Reviewed 4 April 2013

This is an average hotel. My only recommendation is that they have a breakfast included as the price could easily handle it. Since they have a full service dining room, they could offer one breakfast coupon per room, and that would give incentive for all the guests in the room to stay and eat there. I have no complaints.Everything was... More

Was this review helpful? Yes
See 6 more reviews by clem55 for Kingston
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
6 April 2013

Hi Clem55..thank you for posting your comments regarding your recent visit. I am very pleased that you were delighted with your experience. We do offer packages from time to time that include breakfast and attraction visits in Kingston. Please check our website or call us to get more details We look forward to welcoming you back very soon. Best regards;... More

Carleton Place, Canada
1 review
“Great Place to stay”
5 of 5 stars Reviewed 1 April 2013

My wife and I went to Kingston for a mini vacation to celebrate our anniversary. Usually we go the cheapest route, and hope for fresh linen, but this time we decided to go in style.My grandson suggested the Ambassador, and we went with that. What a wonderful time. Natasha and Emalee at the front desk treated us like royalty. Our... More

Was this review helpful? Yes
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
2 April 2013

Hi Rick..my belated congratulations on your Anniversary. We are delighted that selected the Ambassador as the place to celebrate. I am very pleased that we were able to make the experience memorable for you and look forward to your return visit.. I will be sure to share your comments with Natasha and Emalee. Best regards; Venicio (Vinnie) Rebelo General Manager... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
“Great and helpful staff”
4 of 5 stars Reviewed 31 March 2013

I stayed at the Ambassador in Kingston for a 3 conference and found the staff to be extremely helpful and friendly. All the staff when above and beyond to help out with all issues including a computer problem. Nice to stay somewhere where the staff actually have personalities.

Was this review helpful? Yes
See 2 more reviews by Pierre C for Kingston
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
2 April 2013

Bonjour Pierre... merci beaucoup..thank you very much for your comments on our service and our hospitality team here at the Ambassador. I will be sure to share your comments with everyone. We look forward to welcoming you back very soon.. Best regards; Venicio (Vinnie) Rebelo General Manager venicio@ambassadorhotel.com Direct Line 613 541 4676 More

Kingston
1 review
“Ambassador Kingston On - A1”
5 of 5 stars Reviewed 27 March 2013

The Ambassador was one of the greates places I have ever stayed. The customer service is bar none and the food was amazing. The staff is friendly and attentative.The facilities are amazing, hot tub, pool, steam room and sauna! How can you beat this luxury! I would not stay anywhere else in Kingston after the amazing experience I had.

Was this review helpful? Yes
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review
29 March 2013

Hi Chelsea..thank you so much for your wonderful comments.. We are very pleased that you were delighted with your experience and we hope that you will come back soon to enjoy our service and facilities. Let me know the next time you plan to visit our hotel. Best regards; Venicio (Vinnie) Rebelo General Manager venicio@ambassadorhotel.com Direct Line 613 541 4676 More

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Additional Information about Ambassador Hotel & Conference Centre

Also Known As:
Ambassador Hotel
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario, Canada
Address: 1550 Princess St, Kingston, Ontario K7L 4X6, Canada
Region: Canada > Ontario > The Great Waterway > Kingston > Grenville Park
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Kingston
#7 Family Hotels in Kingston
Price range (per night): RM328 - 552
Hotel Class:3 star (3*)
Reservation Options:
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Ambassador Hotel & Conference Centre
1550 Princess St
Kingston, Ontario K7L 4X6
Canada
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