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Four Points Hotel And Suites Kingston

3.0 of 5
285 King Street East, Kingston, Ontario K7L3B1, Canada (Downtown Kingston)
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Four Points Hotel And Suites Kingston
Ranked #10 of 37 hotels in Kingston
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190 reviews from our community

Traveller rating
    45
    86
    40
    7
    12
See reviews for
Families
48
 
Couples
50
 
Solo
12
 
Business
44
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Portland, Maine
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 14 May 2013 NEW

This hotel barely makes the mark of being called a hotel. I have stayed at road motels with more character (and in better repair). This hotel does offer a good location, but in a grungy, dated, disfunctional kind of way. To our surprise there was no hot water when we woke up - and no hot water means no shower.... More

Was this review helpful? Yes 1
Sault Ste. Marie, Ontario Canada
Top Contributor
101 reviews 101 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 7 May 2013

This hotel was up to date and modern inside. It is a smaller Four Points in a small city (124k), so don't expect a grand marble lobby or bathroom. Staff was very helpful and professional. The pool is being redone, so it was closed at the beginning of May; room service is being improved with direct service from the attached... More

Was this review helpful? Yes 1
See 6 more reviews by Northerntraveller10 for Kingston
Montreal, Quebec, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2013

The booking process with Four Points by Sheraton online was a breeze. We booked the day before and had no problems finding a suitable room with a decent price. One of the strong points for this hotel is the location. We left our car in the parking lot (14$) during the whole stay and even after checking out. We visited... More

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ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review
14 May 2013

Pawel M, Thank you for writing a review about your stay with us at Four Points Kingston. I’m glad you enjoyed your visit and found our hotel’s location convenient for exploring Kingston by foot. We value your feedback on opportunities for improvement. Thank you again for writing and your recommendation of our hotel to future travelers. We hope to see... More

Calgary, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 10 April 2013

The location is the best feature of this hotel as it is situated close to the lake, downtown and the university. We did not have a lakeside view but the city view overlooking St. George’s Cathedral was quite lovely. Upon entering the hotel, it appears quite small and the lobby unimpressive . It also lacked a small store to purchase... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review
26 April 2013

LG_Peter, Thank you for your review. I’m pleased to know that you enjoyed our location and found your room clean and our friendly staff accommodating to your requests. Your feedback is valuable to us as it allows us to hear directly from our guests and make improvements to provide a more satisfying experience. We value you as our guest and... More

Ottawa, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

We have stayed here each year for the fisherman's curling bonspiel and first of all want to thank the hotel for there support of this event. The staff provided great friendly service throughout our stay. The rooms are clean and the beds quite comfortable. The only shortcoming is the lack of a small refrigerator in the rooms. I have come... More

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See 2 more reviews by Wayne H for Kingston
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review
21 April 2013

Wayne H, Thank you for your review. We appreciate you choosing Four Points Kingston for the Fisherman’s Curling Bonspiel and we’re happy to be a part in supporting this annual event. It’s great to hear you enjoyed your comfortable and clean room, and found our friendly staff to provide great service throughout your stay. I appreciate your feedback on the... More

Toronto, ON
Senior Contributor
25 reviews 25 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 April 2013

Has everything that you need. Great location, basic room, comfy bed, great service at the front desk and a lobby bar. The views from the room are okay if you have a room that has a lake view. I stay here on visits to Kingston. It's not a 4 star, but has everything that you need.

Was this review helpful? Yes
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review
17 April 2013

MochaP, Thank you for taking the time to write a review. We appreciate you choosing to stay with us at Four Points while visiting Kingston. I’m happy to hear that our location, comfortable beds and our great staff keep you coming back to stay with us. We hope you’ll visit us again soon. Thanks again. Sincerely, Andrew Holmes, General Manager More

Montreal
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 25 March 2013

While this may be one of the better places to stay in Kingston and I booked on Hotwire that said this was a 3.5 star, this property deserves a 3 star at most. First, the rooms are very dark and lit up with these flourcescent energy savings bulbs. I am all for energy savings, but not at the cost of... More

Was this review helpful? Yes 1
Renee B, General Manager at Four Points Hotel And Suites Kingston, responded to this review
4 April 2013

kabecker, Thank you for your review. We appreciate hearing from you and receiving your feedback. It is unfortunate to hear that you did not have a satisfying stay with us. I apologize for the noisy disturbances you encountered during your visit and appreciate your feedback on the lighting in the guest rooms. We value you as our guest and hope... More

Ottawa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 March 2013

We spent two nights here and we had a very nice, clean room. Although the window faced away from the waterfront, the view out the window was still equally impressive as that from the windows facing the harbour, with the Romanesque dome of St. George's Cathedral dominating the landscape along with other similar domes and steeples in the background. One... More

Was this review helpful? Yes 1
Renee B, General Manager at Four Points Hotel And Suites Kingston, responded to this review
4 April 2013

Mike G, Thank you for taking the time to write a review on your two night stay at Four Points Kingston. We're pleased to hear that you found the landscape view from your window equally impressive as the waterfront rooms. It's great to hear that your daughters enjoyed swimmng in the pool and we will be sure to address the... More

Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 16 March 2013

We stayed at this hotel for a total of 4 nights. We had intended to only stay for 3, but decided to extend our stay. The room was very clean, and the staff were fantastic. The front desk staff were very helpful and totally exceeded expectations. The cleaning staff were friendly, and our room was always well cleaned. My only... More

Was this review helpful? Yes 2
See 2 more reviews by MeggieBeth for Kingston
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review
19 March 2013

MeggieBeth, Thank you for taking a moment and writing a review about your recent visit with us at Four Points Kingston. We're glad you stayed with us and enjoyed your visit. I appreciate your kind comments about our staff, and I'm glad they were friendly and helpful. I appreciate your candid feedback about our servers and the food. We will... More

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 15 March 2013 via mobile

We only spent one night here on the way to Toronto but the room was nice and clean. The staff were polite and helpful. Also the beds were really comfortable. In hate sleeping in hotel beds so I'm very picky. The only negative was we had to leave quickly in the morning and the girl at the counter wanted to... More

Was this review helpful? Yes 1
See 2 more reviews by Dave W for Kingston
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review
19 March 2013

Dave W, Thank your for your review. We're glad you stayed with us at Four Points Kingston and enjoyed your visit. I'm glad you found our staff friendly and our beds comfortable. Should your travels bring you back to our area, we hope you'll visit us again. Sincerely, Andrew Holmes, General Manager More

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Additional Information about Four Points Hotel And Suites Kingston

Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario, Canada
Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Phone Number:
Region: Canada > Ontario > The Great Waterway > Kingston > Downtown Kingston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Kingston
Price range (per night): RM431 - 657
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 
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