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Delta Toronto Airport West Hotel Reviews, Mississauga

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Delta Toronto Airport West

3.5 of 5
5444 Dixie Road, Mississauga, Ontario L4W 2L2, Canada
Hotel amenities
Delta Toronto Airport West
54 traveller photos
Ranked #19 of 57 hotels in Mississauga
4.0 of 5 stars 311 Reviews
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311 reviews from our community

Traveller rating
    96
    107
    64
    28
    16
See reviews for
Families
62
 
Couples
85
 
Solo
31
 
Business
90
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Queensland
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“No WiFi in rooms”
2 of 5 stars Reviewed 15 May 2013 NEW via mobile

Hotel was adequate for a one night stay. Close to airport with free shuttle - very convenient. However Wifi is available only in the lobby and the connection was the worst I have ever experienced which made it impossible to do anything productive. There are two computers in the lobby but I needed uninterrupted access and other people were wanting... More

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
17 May 2013

Thank you for reviewing our hotel following your recent stay. I am sorry to hear that you were disappointed due to the lack of wireless internet in your guest room. Our hotel features free wireless access on some floors, more specifically in all of our Premier Rooms. When you check in with us in future, our Front Desk Agents will... More

New York City, New York
1 review
““Quality brand, very helpful staff."”
5 of 5 stars Reviewed 15 May 2013 NEW

The rooms were clean and tidy. Mohammad front desk person are amazing and super friendly that help with any normal requests. It was absolutely amazing compared to most other hotels. The hotel was conveniently located approx 12-15 min to the Airport. Will stay again

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
17 May 2013

Thank you for this great review and for giving us 5 stars! I am delighted to read that you had a great stay and that Mohamed and our Front Desk team left you with this positive impression. We are very proud to have a team of such hospitable and caring employees. Our team and I appreciate your feedback and look... More

London, Ont
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Hotel amazing, wait time to be picked up, way too long”
3 of 5 stars Reviewed 10 May 2013

Overall, our experience at this Park, sleep and Fly was good. The room was clean, the front desk staff, amazing and the trip to the airport, on time and very easy. The not so great experience was when we arrived back in Canada and had to way over 90 minutes to get from the airport to the hotel to pick... More

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
17 May 2013

Thank you for giving us feedback of your recent visit. It is rewarding to read that you found our Front Desk team amazing and that our hotel and services met your expectations. I am very sorry that your pick up from the airport proved to be a negative experience. Our wait time is usually not more than 20 minutes and... More

Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent service”
4 of 5 stars Reviewed 10 May 2013

Have stayed here several times. Staff is always very friendly and accommodating. Robert that works in the restaurant and lounge is especially very nice. Rooms have been updated. Convenient location to the airport.

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
14 May 2013

Thank you for posting a review following your visit to our hotel. Great to read that you once again had a pleasant stay with us and that you enjoy our 'Delta Hospitality'. I will make sure to forward your message to Robert; we are very fortunate to have him in our team. Thank you for your loyalty! We look forward... More

london, ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Just okay”
3 of 5 stars Reviewed 9 May 2013

We booked this hotel for one night before a flight out of Toronto. They offered free parking for the duration of our trip which was great. The room however left much to be desired. When I booked this hotel I read that some of the rooms had been redecorated. I sent an email requesting an updated room and was told... More

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
14 May 2013

Thank you for your review of our hotel. Please know that your feedback is important to us as it helps us identify areas of opportunity! Your comments have been forwarded to the managers concerned and we will ensure that your concerns are addressed. I am very sorry that we failed to meet your expectations but I hope that you will... More

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Needs a refresh”
3 of 5 stars Reviewed 8 May 2013

This hotel needs a refresh in a major way. Lots of wear showing. Some examples... -toilet flush mechanism could use an adjustment. -display on electronic alarm clock too dim to read. -carpet in room showing stains and wear On the other hand, the staff were attentive and friendly Sure would be nice if they ran a shuttle to a shopping... More

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
13 May 2013

Thank you for sharing your feedback following your recent visit to our hotel. I am very sorry that your guest room did not meet your expectations, but I appreciate that you pointed out the deficiencies. Your comments have been forwarded to the departments concerned and we will ensure that these issues are addressed. Great to hear though that our team... More

Waterford, MI
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Nice hotel and friendly staff”
4 of 5 stars Reviewed 5 May 2013

I stayed at this hotel for two nights while I was in town to speak at the Living Arts Center. The hotel is very clean and the staff is very friendly and helpful. WIFi is rather spotty and only available below the fourth floor. This is a nice place to stay if you don't want to get downtown. Cab fare... More

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
9 May 2013

Thank you for this favorable review of our hotel. We are happy to read that you enjoyed your stay with us and that our facilities and services met your expectations. Our team and I look forward to welcoming you again at Delta Toronto Airport West. More

Windermere, Canada
1 review
1 helpful vote 1 helpful vote
“Vehicle theft from the hotel”
1 of 5 stars Reviewed 3 May 2013

I have been traveling for many years and never had an experience like the one staying at the Delta Toronto Airport West. We returned from our trip in March 2013 only to find our vehicle gone. We were tired and looking forward to heading home. After walking the whole 5 floors in the parking garage it was not to be... More

Was this review helpful? Yes 1
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
8 May 2013

Thank you for posting this review and for giving us the opportunity to respond. We are truly sorry that your vehicle was taken from our parking garage during your absence. In the last few years, hotels in the airport area have seen an increase in vehicle theft. At Delta Toronto Airport West, we have been working closely with a security... More

Toronto, Canada
1 review
“Our attendees love the Delta Airport West!”
5 of 5 stars Reviewed 1 May 2013

Again this year, this hotel excelled at serving our music festival, FilKONtario, in so many ways. The function space was excellent, the banquet very well handled with good food, and the value for money of the comfortable rooms much appreciated by our international crowd. I want to particularly thank the front desk and the maintenance staff for serving us again... More

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
3 May 2013

Thank you very much for posting a review and for giving us 5 stars! Great to read that you had another successful stay and a good weekend with us! I have shared your feedback with our teams and everyone echoes my sentiments: it is always such a pleasure having your group with us! We are grateful for your loyalty and... More

Whistler, British Columbia, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Great value for park and fly”
4 of 5 stars Reviewed 21 April 2013

We stayed at The Delta prior to flying out for vacation. It was so easy and wonderfully priced. We paid $125 to stay overnight + parking for a week. Our flight left at 6am so it was great. They have shuttle that leave every half hour, and you just ahve to call the hotel once you land for them to... More

Was this review helpful? Yes
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
29 April 2013

Thank you for posting a review of your recent stay at our hotel. I am glad to read that you had a good experience and were able to take advantage of our extended parking offer and shuttle service. We hope that you will visit us soon again at Delta Toronto Airport West. More

Hilton Garden Inn Toronto Airport West/Mississauga
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Additional Information about Delta Toronto Airport West

Also Known As:
Delta Toronto Airport West Hotel Mississauga
Delta Toronto Airport West Hotel
Delta Hotel Toronto
Delta Mississauga
Mississauga Delta
Address: 5444 Dixie Road, Mississauga, Ontario L4W 2L2, Canada
Region: Canada > Ontario > Mississauga
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Mississauga
Price range (per night): RM298 - 500
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Delta Toronto Airport West
5444 Dixie Road
Mississauga, Ontario L4W 2L2
Canada
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