This was booked via third party and process was super simple, easy and efficient. Price was very reasonable and good value.
Check in was smooth, staff very friendly and when I needed those "extras to get my homework done" (I was on a three day course), customer service staff were more than willing to try and get me a few...
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Stayed here because of access to the airport and because it is a Delta. Was a bit of a drive from the airport but then Toronto is a big place and one should be used to a bit of distance. Nice clean hotel with helpful and friendly front staff. Exceptional breakfast buffet, good excerise room and pool facility, though you...
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Thank you for sharing your feedback, following your recent visit to our hotel. Great to hear that you had a pleasant stay and that you found our services and facilities suitable for your needs.
We appreciate your loyalty to Delta Hotels and Resorts and look forward to welcoming you back at Delta Toronto Airport West.
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We happened to sleep here by coincidence. Me and my family were actually on our way to Mexico from Belgium and we had a planned change of plane in Canada (Toronto). However, as our first plane was delayed we weren't able to catch our next plane to Mexico City. So the awesome Air Canada staff gave us a one-night stay...
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Thank you for this detailed review of our hotel! It is unfortunate that you missed your connecting flight out of Toronto, but we are glad that we had the opportunity to welcome you and your family to our hotel. Great to read that everything was to your satisfaction and that you particularly enjoyed our hearty Canadian Breakfast!
Our team and...
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Surprisingly far from the airport, though there is a shuttle bus. On the positive side, because of the distance, there was no airplane noise. The neighbourhood is pretty grim - car dealers and fast food and bleak strip malls - really nothing to walk to, you need a car for everything.
While the hotel has free WiFi (a deal-breaker for...
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Thank you for posting such a detailed review about our hotel following your recent visit. It is important that we hear your feedback and we appreciate that you took the time to share it. Rest assured that your comments will be discussed with the Management Team and your concerns will be addressed. We hope that you will give us the...
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Stayed for one night as had a morning meeting nearby the next morning. Customer service is pretty good. Room was average amenities, but quite small. It is not too close to the airport do absolutely no noise issues.
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Thank you for giving us your feedback on Tripadvisor. Your comments are important to us and we appreciate that you took the time to share them. I am glad to read that you found our hotel and services suitable for your needs and we hope to welcome you back to Delta Toronto Airport West in the near future.
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It's a bit of a drive from the Airport, and I'd likely choose a different hotel next time around if I want to stay close to YYZ. Bed was comfortable but bathroom, tv, accessories could use a serious upgrade. Fine for a one-night stay but anything longer I'd recommend you shop around. And to charge $17 bucks for overnight parking...
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Thank you for sharing your comments following your recent visit, our guests' feedback is always appreciated. I am sorry to read that your room did not meet your expectations and you found parking expensive. For your future travels, our Reservations Department may be able to offer room rates that include parking or provide options of recently renovated rooms that better...
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We stayed here the evening before a 6am flight out of Pearson and would do it again! I had priced other hotels and the $135/night rate was the best by far. That included 8 days of parking as well plus a shuttle to the airport for the departure flight and the pick up from the airport back to the hotel...
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Thank you for sharing feedback of your recent visit to our hotel. I am glad that you had such a positive experience, from shuttle service, to check-in and check-out, and in our restaurant. It is Chef John Flynn's goal to create memorable meals for our guests and he will be thrilled to hear that he was able to do just...
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The beds at the Delta are great. Really comfortable and well constructed. The rooms are always well maintained and modern. No complaints about this property. I have eaten in the restaurant and am a regular at the buffet breakfast. There is lots of variety - fruit, eggs, meats, cereal etc. It can be a be pricy ($20)/ smaller buffet on...
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Thank you for posting this review following your most recent visit. Great to read that you had yet another good night's sleep in one of our "Sanctuary Beds". I have also forwarded your comments to our culinary team who are happy to hear that you enjoy our breakfast buffet in Chardonnay Restaurant.
Thank you for your loyalty! Our team and...
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I have been staying here for the past 20 years--my company's choice--and the only change has been to the quality of the bedding. There is no wireless in the rooms unless you are on the lowest floors, tvs are old, the decor is dated and the bathrooms need serious renovation. Having said that, the rooms are clean and the staff...
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Thank you for posting a review of our hotel after your recent visit. I am sorry to read that you were disappointed in your room but am glad that our team left you with a positive impression. For your future travels, our Reservations Department may be able to offer suitable options of recently renovated rooms or rooms featuring wireless internet...
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We needed a place to stay and park. This was recommended to us. We arrived at 3 pm and were greated by a very helpful lady. The check in time only took a couple minutes and were were on our way to our room.
The room was comfy - beds were great and it was clean. They need updating though...
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Thank you for taking the time to write a review following your recent visit to our hotel. Great to read that our facilities and services met your needs and that you particularly enjoyed our "Sanctuary Beds". Our team and I look forward to welcoming you back at Delta Toronto Airport West when your travels bring you to our area again.
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83 Reviews
116 Reviews
