We booked this hotel thru Expedia and we totally loved it. When we arrived we were greeted by a young man at front desk who was very polite and showed good knowledge of his hotel and job. He offered to upgrade our room to a room on the 26 floor for $20 more a night, but we decided not to... More

This was my 4th trip to Niagara Falls and by far the best hotel. The view from my room was great. My only issue was the weather. When it rains it gets so foggy and misty that I could hardly see the Falls and I was 200 yards away. The staff was great, couldn't ask for better service. Had the... More

Recently stayed at this hotel for 2 nights before driving up to Kingston for our daughter's graduation from Queens University. Arrived in the early evening after driving from Toronto Airport. Check-in efficient, but not overly friendly. Lobby and room nice but "tired". Chair in room had material that was worn and stained. Bed comfortable and bathroom full of nice towels,... More

We really appreciated that upgrade to a presidential suite. The staff was great all around. We had a nice view of the falls but the room was a little outdated. A few things were broken: the temperature adjustment box was coming off the wall; burned light bulb in the living room; the shower hand-held part was not working; and we... More

The staff was very friendly and attentive. The bi-level room is warm and nicely furnished. There was a whirlpool in the room! We could see both falls through the floor-to-ceiling window. Room service was quick - the food arrived within 15 mins after ordering. There was a variety of selections for room services. It was a pleasure having breakfast at... More

I admit I'm a motel/hotel person who has never paid big bucks for lodging. I decided to take my mother on a nice vacation and give her what was supposedly luxury. I paid $1000.00 for a five day stay and what I got was less then what I have at this very moment sitting in a Microtel including the beds!!... More

The moment I walked through the doors of our 26th floor room, I walked to the window; the view of the falls literally took my breath away!! It was my first glimpse of the mighty Niagara. That was the best moment of our stay. Second best was having April as our wonderful server in Milestones. What a great asset! I... More

stayed for three days horseshoe falls view and view of Niagara falls to left full side windows from ceiling to almost floor level wow what a view especially at night when lit up. hotel very well appointed excellent space and access stairway to mezzanine level where restaurant ls situated.first class pool area and hot tub room however spoilt early evening... More

We stayed here one night in room 821. Initially I wanted to book the other Marriott on Fallsview, but I goofed and booked the Gateway Marriott instead. When we got here the other Marriott directed us to this hotel. Both of us were very upset that we were not going to be in our first choice. But, we hoped that... More