The staff were extremely helpful. We had two separate deals over two nights. On check-in, I asked if we could stay in the same room for both nights even though the second night's booking did not include the jacuzzi. The agent checked into their cancellations and was able accomodate the request. Not only did we get the jacuzzi room for... More

Stayed here 4 nights during a very busy Cheer Competition weekend. This was why we were there so we didn't mind. Hotel was very full and the only negative (and not a real problem) was having to wait for the elevator on checkout day (understandable due to full capacity). Front desk staff extremely helpfull and friendly. Location ... excellent! Indoor... More

Booked 2 rooms, both City view in the new 'tower'. Rooms were clean and attractive. Beds and linens were clean and very comfortable. We stayed on the 14th and 15th floors - the elevators were fast and efficient. Designated elevators went to specific floors, so there was no waiting. Noise in the hallway at night around midnight attributed to patrons... More

We frequently stay at this hotel. Have stayed here for over five times - with kids n without. It's a very conveniently located hotel. Across the street from the casino resort hotel, connected with an unground tunnel/bridge. We got upgraded a couple of times. And the service is really good. Staff are friendly. They were constructing when we went, but... More

Check in was very quick, room was a goodreviewing faced the falls but you could only see the tip of them as the casinos parking lot is blocking most of it. Whirlpool is big and deep great for couples. Was very pleased with everything except our room had a very strong smell of cologne throughout our stay. Also the bed... More

My fiancee and I stayed there yesterday in a whirlpool cityview room and it was just perfect. Spacious room with great view and our personal whirlpool bath (fits 2 average size people with ease ;) was in perfect condition and very clean. Parking right next to the hotel and pleasant recepcion staff only added to our trip. The location is... More

Good location but average rooms. Stayed at this hotel previously (Nov 2011) I was in the old tower (unrenovated). This time I was in the newly renovated tower (service by Bank C elevators) and it was a much nicer room (city view). Check in was extremely fast and efficient and the staff was friendly. The room was nice (King Jacuzzi... More

The hotel was clean and beautiful. Wifi accesible all over and the rooms were big also the pool andn fitness rooms were outstanding More

Great location, great room - great stay! We stayed for only one night but literally cant wait to return. We checked in on a Saturday afternoon and although there was a line to check in the staff moved it quickly along. Our room was on the 6th floor with a city view. The room and bathroom were big and the... More